Senior Salesforce.com Business Analyst
- Location
- New York, NY · On-site
- Job type
- Full-time
- Level
- Director
- Education
- Bachelor's degree
- Listed
- 31 days ago
Skills & highlights for this role
- Salesforce CRM
- requirements gathering
- business process analysis
- system integration
Also useful
- e-commerce B2B websites
- wireframing
- Visio
Stated benefits & perks
- Medical
- 401k
Roles & Responsibilities
This is a position with high visibility and large levels of responsibility. Candidate will be responsible for gathering requirements, business process analysis and sign of e-Business features and functionality for a portfolio of large-scale e-commerce websites. The Business Analyst will be responsible for management of complex multi-disciplined CRM consulting projects.
This resource will lead junior consultants and client staff through engagements, support the development of subject matter expertise, thought leadership and strategic capability by delivering a wide range of customer management solutions. The BA is responsible for performing end-to-end cross-discipline leadership throughout the software development lifecycle.
Accountable for on-time, high quality software project deliveries, including Analysis, Design, Development and Quality Assurance.
Requirements, definition and documentation
- Work with customers and client stakeholders to understand and define business requirements
- Work directly with technologists to develop use cases and functional specifications documents
Solicit, gather and analyze user input and requirements
- Identify and involve key stakeholders
- Identify and interview internal/external subject matter experts
- Author and compile surveys
- Interface with technical managers and teams
Additional information
Collaborate with counterparts in IT (project, development, QA managers) and development resources to create and validate business requirements and project specification documents
Desired Skills and Experience
- Experience in Salesforce (SFDC) CRM with end to end implementation experience
- Salesforce.com integration experience, including between different business systems as well as working with integration tools
Experience soliciting, gathering and analyzing user input and requirements
Experience creating wireframe documents with information architecture
Bachelor’s degree or equivalent qualification
- Must be willing to travel (35-50%)
- Must be authorized to work for any U.S. employer
Additional Information: Benefits
Acumen Solutions offers the opportunity for growth and advancement, as well as a competitive base salary, annual performance based incentives, medical benefits & 401k.
Eoe M/f/v/d
VEVRAA Federal Contractor
About the Company
Acumen Solutions is the trusted leader in Enterprise Cloud Transformation, helping organizations realize dramatic improvements in productivity and profitability through innovations in business and technology. Industry and government leaders including American Express, Comcast, McKesson, the US Army, and the US Securities and Exchange Commission rely on our global consultants to deliver cloud solutions that yield exceptional results. We apply this same focus on results to our unparalleled social responsibility program, generating sustainable impact across our local communities.
As a leading management and technology consulting firm, Acumen Solutions offers a range of challenging and rewarding opportunities whether you’re just starting out in your career, looking to advance your career, or seeking a senior leadership position. Acumen Solutions employees are ambitious, committed, passionate problem solvers.
From Acumen Solutions's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
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Similar roles
All Business Analyst jobsCommon questions
Where is the Senior Salesforce.com Business Analyst job at Acumen Solutions located?
This Senior Salesforce.com Business Analyst position at Acumen Solutions is located in New York, NY (On-site). Always check Acumen Solutions's application page for specific state eligibility or relocation policies.
What qualifications are required for Senior Salesforce.com Business Analyst at Acumen Solutions?
For the Senior Salesforce.com Business Analyst role, Acumen Solutions highlights a bachelor's degree; experience with Salesforce CRM, requirements gathering, business process analysis, system integration. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Senior Salesforce.com Business Analyst position at Acumen Solutions?
This listing links directly to Acumen Solutions's SmartRecruiters application page. You can apply directly on Acumen Solutions's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.