Senior Technical Program Manager

About The Role

We’re looking for a Technical Program Manager who can work across engineering, product, and business teams. You’ll bring the technical judgment to earn engineers’ trust and the ability to create clarity and momentum across complex programs. This is a hands-on role with executive visibility and direct impact on how Ramp’s engineering organization scales.

You’re energized by complexity and curious about how AI can improve the way engineering teams work. You experiment with AI tools yourself, understand how they are changing software development, and bring that perspective to the programs you lead.

What You’ll Do

• Lead large technical programs across engineering and partner teams, from infrastructure scaling to reliability and incident response.
• Connect platform and product engineering teams, keep context flowing, surface dependencies, and drive effective execution.
• Own programs from scoping and kickoff through delivery, measurement, and retrospective.
• Partner with engineering leaders on roadmaps, identify how projects overlap or depend on one another, and keep programs aligned with organizational goals.
• Help engineers, engineering managers, and partner teams communicate business and engineering priorities across the organization.
• Strengthen Ramp’s incident response program by improving processes, facilitating retrospectives, and helping teams act on what they learn.
• Help define how TPMs work at Ramp by setting standards, creating playbooks, and improving program practices.

What You’ll Need

• 5+ years of technical program management experience, ideally in a high-growth startup.
• Hands-on fluency with AI tools such as Cursor or Claude Code, and a point of view on how they can improve day-to-day work and software development.
• The ability to execute directly while improving how the broader team works.
• A track record of building trust quickly and working effectively across teams.
• A BA/BS in computer science, engineering, information systems, analytics, or another technical or analytical field.
• Strong systems thinking: you can connect architecture, product, compliance, and timelines, and spot risks early.
• Experience leading cross-functional programs toward ambitious goals with urgency and ownership.

Nice To Haves

• Experience with cell-based or multi-region architectures, or international expansion.
• Hands-on experience with infrastructure, CI/CD, or observability tools.
• Experience leading reliability programs.
• Experience building programs in rigorous, fast-moving organizations.
• A background in software engineering.
• Familiarity with how LLM-based systems are built and deployed, enough to have substantive conversations with the engineers building them.

Benefits

Benefits Available to All Full-time Ramp Employees (Global):

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend

United States

• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed by Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Relocation expense coverage to NYC or SF (if needed)

Canada

• Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
• Employee Assistance Program and virtual care through Lumino Health

United Kingdom

• Private medical insurance through Freedom Elite
• Virtual GP and at-home care via eMed x Livi
• Workplace pension through Penfold, with salary sacrifice option

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Other Notices

• Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
• Ramp Applicant Privacy Notice