Senior Workplace Platforms Lead - IT and Business Systems

Your Charter

Own the architecture, governance, and operational excellence of 1X’s workplace platforms and business systems ecosystem. This role is responsible for designing scalable workflows, improving system interoperability, strengthening access governance, and enabling operational efficiency across a rapidly growing robotics organization. Your work will directly impact the speed, reliability, and scalability of how teams collaborate and execute across the company.

Key Outcomes

• Design and scale workplace platform infrastructure supporting rapid organizational growth across engineering, manufacturing, and operations teams
• Improve operational efficiency by automating workflows, reducing manual processes, and increasing system reliability across business-critical platforms
• Establish scalable governance, RBAC, and access management standards across workplace and collaboration systems
• Create high-signal reporting and operational dashboards that improve visibility, prioritization, and decision-making for technical and business leadership
• Partner cross-functionally with Security, IT, Engineering, and Operations teams to ensure platform scalability, compliance, and operational readiness

Key Competencies

• Strong expertise managing and scaling workplace platforms such as Slack, Jira, Confluence, Notion, GitHub, and related enterprise systems
• Deep understanding of information architecture, operational governance, RBAC, IAM, and workflow automation
• Proven experience building scalable operational processes in fast-moving, high-growth environments
• Strong systems thinking with the ability to simplify complex organizational and technical challenges
• Excellent cross-functional communication skills with the ability to align technical and non-technical stakeholders
• Minimum Requirements
• 8+ years of experience in IT systems, workplace platforms, technical operations, or business systems engineering
• Hands-on experience administering and scaling enterprise collaboration and productivity platforms
• Experience with workflow automation, scripting, CI/CD integrations, or platform tooling
• Strong understanding of access governance, security best practices, and operational compliance
• Ability to operate independently and thrive in ambiguous, fast-paced startup environments

Preferred Skills

• Experience supporting hardware, robotics, manufacturing, or operational technology environments
• Familiarity with APIs, automation tooling, and systems integration platforms
• Experience with cloud infrastructure environments such as AWS, Azure, or GCP
• Exposure to compliance frameworks such as SOC2, ISO 27001, or GDPR
• Experience scaling workplace systems in companies growing from startup to enterprise scale
• What does a successful 1X Team Member look like:
• Team members at 1X who thrive here are builders. They move fast, own their work completely, and treat time like it’s the one thing you can’t get back - because it is. They say what they mean, finish what they start, and hold themselves to a standard before anyone has to ask. We push each other to be better, and we do it with honesty and respect.

Benefits

• Comprehensive medical, dental, and vision coverage
• Generous paid time off, company holidays, and parental leave
• 401(k) plan with company match (100% on the first 3% of contributions, 50% on the next 2%)
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) options
• Commuter benefits (transit and parking)
• Short-term and long-term disability, and life insurance
• Employee Assistance Program (EAP) for mental health, financial, and personal support
• Onsite snacks and catered lunches