Service Desk
- Location
- Salt Lake City, UT
- Listed
- 3 days ago
What success looks like in this role
- Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.
- Requests handled include support of hardware, software, client and COTS applications as well as network and user administration.
- Escalates complex problems to other resolver teams or vendors.
- Utilizes problem solving and analytical skills to effectively resolve challenging incidents.
- Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries.
You will be successful in this role if you have
- High School Diploma or GED required
- May require technical certification or Associate Degree
- Generally, 1-2years' experience in area of responsibility
Additional information
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. US job seekers can find more information about Unisys' EEO commitment here.
Equal opportunity and legal notices
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4).
From Unisys's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Service Desk job at Unisys located?
This Service Desk position at Unisys is located in Salt Lake City, UT. Always check Unisys's application page for specific state eligibility or relocation policies.
How do I apply for the Service Desk position at Unisys?
This listing links directly to Unisys's Workday application page. You can apply directly on Unisys's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.