Service Engineer

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• Department: Service
• Location: Norfolk, VA, US
• Service Engineer

MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet.

We believe MacGregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.

MacGregor – Let's shape the future together

Are you driven by problem solving? Do you thrive working with complex and large equipment? Look no further, MacGregor is looking to hire a Service Engineer with Hydraulic and Mechanical competence.

We are seeking a hands-on expert to perform repair, maintenance and service on critical marine equipment. This includes MacGregor’s and third-party equipment as shipboard cranes, hatch covers, and deck machinery. Your main discipline is hydraulic and mechanical, basic understanding of electric systems is a plus but not required. Your commitment to quality and safety will be crucial in ensuring our customers' vessels operate smoothly and that we meet our service objectives.

You will work both at local shipyards and ports world wide.Services are expected to maintain flexible working hours in response to demand.

More tasks and responsibilities

• Diagnostics and troubleshooting of hydraulic and mechanical equipment
• Supervise and perform the refurbishment, upgrades, inspections, preventative maintenance and corrective actions
• Identify service and spares sales opportunities and communicate them to the line manager to support all activities
• To support Service overall goals and budgets
• Preparing detailed service reports and documentation for all work performed
• Ensure that all activities comply with the Integrated Management System (IMS), QHSE and other rules and requirements according to MacGregor standards
• Reporting directly to the Operations Superintendent, Operations, Americas and North Sea. The position will be based in MacGregor’s office in Norfolk, Virginia.

What you’ll need to succeed

You have a background in the merchant, offshore, naval or maritime industry, with a primary focus on hydraulic and mechanical equipment. Knowledge and experience in basic electronics are a plus.

• On a personal level, we are looking for an independent professional who has the confidence to make decisions under pressure.
• Effective communication, flexibility and openness to new information are the key to success in this role.
• The ideal candidate will enjoy hands-on work and thrive in a collaborative, multicultural environment.

Ideally you have

Technical education at college in electrical or mechanical disciplines, or a similar relevant field

• Minimum 3 years of hydraulic and mechanical experience
• Basic working knowledge of electronics, experience in PLC's is a plus
• Previous experience with ship and/or port cranes, winches
• Willingness and ability to travel for extended periods of time
• Fluent in both written and spoken English

Customer Success

Our customer's success is our success. We focus on partnership, transparency, and accountability to deliver lifetime value.

Passion to Improve

Always moving forward. We foster a growth mindset, encourage curiosity, and the courage to challenge the status quo.

Winning Together

No one makes the difference alone. We emphasise internal collaboration and mutual trust to ensure we win as "One MacGregor."

What we offer

• Medical, Dental, Vision & Life insurance effective on your first day of employment
• Flexible Spending Account for medical expenses

Company-paid Short & Long-Term Disability

• Company Paid Life Insurance Policy (Additional life insurance policies available for self, spouse and children)
• Company paid holidays, paid sick time & paid vacation time

401k Plan - company currently matches first 6% of employee contributions into the 401K plan, 401k Plan - new employees are eligible to participate in 401k Plan on the 1st day of the month following 30 days of employment - plan participants are 100% “vested” immediately upon enrolling into plan

Compensation Data

• Salary ranges from $70,000 - $85,000 per year based on skills and experience. Plus overtime.
• Additional information
• Do you have questions regarding the role? Please contact Aniket Halbe, Operations Superintendent Operations, Americas and North Sea at.
• Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.
• If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!

• MacGregor does not accept unsolicited resumes from recruiting agencies or firms.
• Please do not forward resumes to our job alias, company employees, or any other company location.
• We are not responsible for any fees related to unsolicited resumes.

• Nearest Major Market: Hampton Roads
• Apply now »

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