Direct Workday career site

Service Specialist

Location: USA-New York-NY
Listed: Today

Essential Job Responsibilities

Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule
Copy Services includes accurately producing copy, print and scan projects per written instructions
Process work as requested through the digital job submission system, received via email or in-person
Print, scan, copy and bind projects as requested
Restock supplies and paper as needed in copy machines
Comply with confidentiality policy and maintain documents in a secure area
Assist with basic maintenance of office hardware as needed and notify appropriate personnel regarding any advanced maintenance that needs to be scheduled
Quality check all work and escalate issues to Manager
The scheduled Shift hours of this position are Monday to Friday: 12:00p.m to 9:00p.m EST

Qualifications & Requirements

High School Diploma or GED
1+ work experience in a customer services field
Ability to multitask with attention to detail
Ability to resolve issues with professionalism and tact
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
Ability to walk, bend, kneel, stand or sit for an extended period of time

Compensation

The Compensation range for this role is up to 21.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Benefits

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Paid Time Off (PTO)

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.
Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.

About Us

Opensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Opensity Solutions is seeking a qualified candidate for the position of Service Specialist. Service Specialists provide a variety of support within our client locations. They cross train in multiple service areas such as filing, reception, hospitality, records, copy, mail, or other positions as applicable. Service Specialists are expected to provide support to all requests and flex services with a "can do" attitude and philosophy.

This position requires a team player mentality, ability to deliver on service commitments timely, and communication skills both with our internal team and our client staff! Provide outstanding service to customers by ensuring the customer needs and requests as it relates to driving and the courier department by exceeding the expectations as governed by Epiq philosophy of customer service.

Generally, reports to the Site Manager or Site Supervisor, depending on the size of the location.

Equal opportunity and legal notices

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.

Read the original posting

From K2 Services's careers page, first listed on Rolev.ai on November 14, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

Where is the Service Specialist job at K2 Services located?

This Service Specialist position at K2 Services is located in USA-New York-NY. Always check K2 Services's application page for specific state eligibility or relocation policies.

How do I apply for the Service Specialist position at K2 Services?

This listing links directly to K2 Services's Workday application page. You can apply directly on K2 Services's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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