Infojini Inc.
Direct SmartRecruiters career site

Service Support Analyst

Location
Raleigh, NC
Listed
Yesterday

About the role

  • Job details mentioned below
  • Title: Service Support Analyst
  • Location: Raleigh, NC
  • Duration: 4+ months contract
  • Client: Direct Client

About the role

Experience with problem/resolution help desk ticketing systems.

Knowledge of operating systems (windows 7 and higher) and the capabilities and limitations of computer and peripheral equipment; ability to communicate technical issues with both technical and non-technical clients, the ability to develop and maintain relationships with clients, stakeholds and diverse/varied function users, the ability to facilitate "teamwork" among team members, clients and peers.

Ability to establish and maintain effective working relationships; ability to comprehend, analyze and interpret problems to determine possible solutions; considerable knowledge of ms office 2013/2016 and be able to train users; knowledge of user account security; should understand active directory, and network communication protocols. Management prefers a self-starter with the ability to accomplish tasks with minimal supervision.

  • Some overnight travel is required. Candidate will need to be able to lift 50 pounds.
  • Skills: Experience with problem/resolution help desk ticketing systems.
  • Knowledge of operating systems (windows 7 and higher).
  • Understand capabilities and limitations of computer and peripheral equipment.
  • Ability to communicate technical issues with both technical and non-technical clients.
  • The ability to develop and maintain relationships with clients, stakeholds and diverse/varied function users.
  • The ability to facilitate "teamwork" among team members, clients and peers.
  • Ability to establish and maintain effective working relationships.
  • Ability to comprehend, analyze and interpret problems to determine possible solutions.
  • Considerable knowledge of ms office 2013/2016 and be able to train users.
  • Knowledge of user account security.
  • Understand active directory, and network communication protocols.
  • Desktops/laptops imaging and pc setup from start to finish.
  • Network Design/Layout

Additional Information

All your information will be kept confidential according to EEO guidelines.

About the Company

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Equal opportunity and legal notices

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Read the original posting

From Infojini Inc.'s careers page, first listed on Rolev.ai on November 8, 2026. Rolev.ai is not the employer.

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Common questions

Where is the Service Support Analyst job at Infojini Inc. located?

This Service Support Analyst position at Infojini Inc. is located in Raleigh, NC. Always check Infojini Inc.'s application page for specific state eligibility or relocation policies.

How do I apply for the Service Support Analyst position at Infojini Inc.?

This listing links directly to Infojini Inc.'s SmartRecruiters application page. You can apply directly on Infojini Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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