Service Writer
- Pay
- $19 – $28 per hour
- Location
- Westborough, MA
- Listed
- Today
About the role
Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 75 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business!
The Service Writer position is ideal for someone who is excellent with customers and is a problem solver. You will act as an intermediary between customers and branch staff.
Qualifications
- High School diploma or equivalent
- One or more years of experience in a Service Writer position and/or service or parts department
- Great communication skills
- Familiarity with agricultural and/or construction equipment is a plus
- Computer skills including Microsoft Excel, Outlook, and Word
- Self-starter with attention to detail, strong organization, and is goal-oriented
- Comfortable dealing with the public
- Strong team player
- Able to lift 25 pounds
Responsibilities
- Assist in creating work orders
- Review and maintain all repair orders for accuracy and completeness
- Process records of parts requisitions, parts invoices, material invoices and outside labor invoices to ensure proper accounting
- Assist in scheduling of service work
- Keep the service manager informed on all work orders
- Assist with warranties
- Intermediary between parts and service, technician lead contact for parts
- Ensure every customer is satisfied with the products and service
Benefits
- Medical, Dental & Vision Insurance
- 401K Plan + Match
- Competitive Paid Time Off Policy
- Short/Long Term Disability
- Family-owned and operated
- Annual Reviews
- Annual Incentive Bonus opportunity
- This is our target base range for this position.
- However, we are always looking for top talent.
- We scale pay based on the specific skills and background you bring.
- If your proven track record commands a higher package, we still want to hear from you.
Pay Transparency $19 - $28 USD
Equal opportunity and legal notices
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
From Monroe Tractor & Implement Co.'s careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Service Writer role at Monroe Tractor & Implement Co., it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
What is the salary for the Service Writer role at Monroe Tractor & Implement Co.?
The Service Writer posting at Monroe Tractor & Implement Co. states compensation of $19 – $28 per hour. Final pay may depend on location, experience, and interview evaluation on Monroe Tractor & Implement Co.'s official career site.
Where is the Service Writer job at Monroe Tractor & Implement Co. located?
This Service Writer position at Monroe Tractor & Implement Co. is located in Westborough, MA. Always check Monroe Tractor & Implement Co.'s application page for specific state eligibility or relocation policies.
How do I apply for the Service Writer position at Monroe Tractor & Implement Co.?
This listing links directly to Monroe Tractor & Implement Co.'s Greenhouse application page. You can apply directly on Monroe Tractor & Implement Co.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.