ServiceNow Business Analyst
- Location
- Raleigh, NC
- Listed
- Yesterday
About the role
- Job details mentioned below
- Title: Business Analyst
- Duration: 12+ Months
- Location: Raleigh NC
Description (including, but not limited to)
Managing business analysis work or projects with distinct deliverables to a solution
Identifying and documenting business processes, issues, value levers, metrics, and capabilities
Collecting, organizing, and analyzing data
Completing analysis and documentation of as-is capabilities
Conducting interviews to gather business requirements
- Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking
- Supporting required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc.
- Supporting change management and communications programs and activities
- Performing PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks
Qualifications & Requirements
Required Skills
- Proven experience in business process analysis, requirements development, implementation, testing and documentation
- Working knowledge of the application development life cycle
- Strong analytical and conceptual skills
- Proven working knowledge of business process improvement and process modeling
- Demonstrated strong written and verbal communication skills and experience with Microsoft Suite
- The ability to take complex end-user requirements to automated process workflow
- Ability to work independently and with a team
- Implementing business processes in ServiceNow
Additional Information
All your information will be kept confidential according to EEO guidelines.
About the Company
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.
Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Equal opportunity and legal notices
Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package
From Infojini Inc.'s careers page, first listed on Rolev.ai on November 8, 2026. Rolev.ai is not the employer.
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Common questions
Where is the ServiceNow Business Analyst job at Infojini Inc. located?
This ServiceNow Business Analyst position at Infojini Inc. is located in Raleigh, NC. Always check Infojini Inc.'s application page for specific state eligibility or relocation policies.
How do I apply for the ServiceNow Business Analyst position at Infojini Inc.?
This listing links directly to Infojini Inc.'s SmartRecruiters application page. You can apply directly on Infojini Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.