Showroom Manager - Ross Park

About the role

The Purple story

At Purple, we believe a better life is achievable - and it starts with investing in yourself. As the masterminds of modern rest and recovery, we believe a good night's sleep is the first step toward powering human potential. It fuels happiness, enhances personal growth, and builds a more connected world. That's why our mission is to deliver the most restorative, most supportive, most downright life-changing comfort on the planet.

From our groundbreaking GelFlex® Grid technology to our work in the community, we never stop pushing boundaries. We're bold, curious, and uncompromising in our pursuit of better - for our customers, for our people, and for the world. Because when you invest in better, everything else follows.

Compensation

Why this role matters

As a Showroom Manager, you'll be the driving force behind sales success, meeting KPIs, and ensuring store performance through effective sales strategies and team leadership. This role emphasizes talent development, coaching, hiring the best people, and fostering a positive, customer-centric environment. A Showroom Manager also upholds visual and operational standards, aligning decisions with company values while maintaining a high-performing and solution-oriented team.

How you'll shape the future of comfort: Drive Sales & KPIs

• Make strategic and operational decisions that align with Purple's values
• Drive sales and results through sales strategies to meet Purple's performance metrics
• Establish clear goals, consistently monitor progress, and track store performance
• Take ownership of personal and team sales and performance results
• Hold team accountable for personal sales performance and productivity
• Create optimized store schedules that align staffing with peak times to maximize sales
• Ability to work a flexible schedule including evenings, weekends, and holidays

Hire and Develop Talent

• Recruit, hire, and develop top talent
• Coach, model, and deliver selling behavior that aligns with Purple's strategy
• Foster a positive work environment where employees enjoy coming to work
• Manage and lead a team of approximately 4-5 associates

Uphold Visual and Operational Standards

• Adheres to all Purple retail policies including safety and operational standards
• Utilize company resources to prepare and set up visual marketing displays and promotional materials
• Create a customer centric and solution-oriented environment
• Ability to learn and communicate product knowledge to match customer's needs
• Exemplify and lead with company values (i.e. safety, community, communication, development, accountability and innovation)

What we're looking for

• Minimum of high school diploma; bachelor's degree strongly preferred
• 5+ years of experience working in a retail environment, ideally in a store manager role
• Be comfortable learning & adapting to new technology
• Excellent interpersonal communication capabilities
• Customer service-oriented attitude
• Ability to stay organized and manage time effectively
• Strengths in leadership, management, team building, and problem solving
• Understanding of basic business management functions
• Enthusiasm and a positive attitude
• Proven competencies in effective communication and management
• Willingness to learn and tackle new challenges

Physical Requirements

Physical Activities may occasionally include

• ascending or descending ladders, stairs, ramps, and the like;
• moving self in different positions to accomplish tasks in various environments;
• communicating with others to exchange information.

Physical Activities may constantly include

• remaining in a stationary position, often standing for prolonged periods;
• moving about to accomplish tasks or moving from one worksite to another, reaching or bending repeatedly
• adjusting or moving objects up to 50 pounds in all directions; Capability to lift up to 200 pounds via team lift or equipment
• repeating motions that may include the wrists, hands and/or fingers;
• operating power tools, depending on position;
• assessing the accuracy, neatness and thoroughness of the work assigned.

How Purple brings you comfort

• Comprehensive Health & Wellness Benefits
• 401(k) Match
• Flexible Vacation Plan
• Childbirth & Parental Leave
• Sick & Wellness Time
• Holiday Pay
• Sabbatical
• Employee Discount
• Give Back Day
• Complimentary Mattress