Software Engineer (Product)
- Location
- New York, NY · On-site
- Job type
- Full-time
- Level
- Senior
- Experience
- 2+ years
- Education
- Bachelor's degree
- Listed
- 30 days ago
Skills & highlights for this role
- full-stack engineering
- backend services
- LLMs
- AI-assisted systems
Stated benefits & perks
- Health
- Dental
- Vision
- 401k
- Pto
About the Role
We’re looking for Product Engineers who thrive at the intersection of engineering and product thinking. You’ll own features end-to-end-design, build, launch, and iterate-while obsessing over the customer experience and measurable outcomes. Your work will directly shape how thousands of customers interact with our AI-powered customer service platform.
What You’ll Do
- Own feature development from backend services to AI-powered user experiences.
- Turn customer feedback into product improvements through rapid iteration and experimentation.
- Collaborate closely with Product, Customer Success, and GTM teams to align engineering decisions with business outcomes.
- Hold a high bar for code quality testing, monitoring, and reliability are second nature.
- Prioritize ruthlessly and navigate changing requirements with autonomy.
What You'll Bring
- 2+ years of full-stack engineering experience. We are open to hiring mid-level, senior-level and staff-level candidates for this role.
- Computer Science, Computer Engineering, Electrical Engineering degree or equivalent experience.
- Strong familiarity with AI, LLMs, or AI-assisted systems or a willingness to learn fast.
- Outcome-driven mindset: you measure success in impact, not just shipped features.
- Comfortable collaborating across engineering, product, and customer-facing teams.
- Low ego, high energy, resilient in a fast-paced environment.
- Bonus: prior startup, hacker, or founder experience.
- Eagerness to work in person with us in NYC full time.
Benefits
- Comprehensive medical, dental, and vision insurance
- Company-sponsored 401(k) through Vestwell
- Flexible PTO plus U.S. federal holidays
- Monthly wellness stipend
- Daily in-office lunch through Parkday
- Dinner covered when working late
- Commuter benefits
- Standing desks and workspace accommodations available on request
- All core tools and software provided
Why Avoca
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
About Avoca
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
Equal opportunity and legal notices
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
From Avoca AI's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Software Engineer (Product) job at Avoca AI located?
This Software Engineer (Product) position at Avoca AI is located in New York, NY (On-site). Always check Avoca AI's application page for specific state eligibility or relocation policies.
What qualifications are required for Software Engineer (Product) at Avoca AI?
For the Software Engineer (Product) role, Avoca AI highlights 2+ years of relevant experience; a bachelor's degree; experience with full-stack engineering, backend services, LLMs, AI-assisted systems. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Software Engineer (Product) position at Avoca AI?
This listing links directly to Avoca AI's Ashby application page. You can apply directly on Avoca AI's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.