Solutions Engineer, Pre-Sales

About the Role

As a Solutions Engineer, you'll be a trusted technical expert on the Omni platform, empowering customers to do more with their data throughout the customer lifecycle. You'll own the technical side of every deal - building one shared plan with your Account Executive and leading complex technical evaluations from discovery through proof-of-concept, hands-on in each prospect's own data and environment. You'll drive each evaluation forward, bring a clear point of view, and help shape product direction with feedback from the field.

Responsibilities

• Partner with the Sales team to support technical discovery, demos, and proofs of concept (POCs).
• Build and present POCs in the Omni platform as part of the evaluation process, while helping prospective customers learn to use Omni on their own data.
• Support the transition of trials into successful customers by partnering with post-sales teams.
• Collaborate with Product, Design, and Engineering to relay user feedback and help inform product direction.

About You

• 4+ years of experience in data analytics or business intelligence, with strong customer-facing communication skills.
• Strong SQL skills, using SQL for analytics.
• Familiarity with the modern data stack, including cloud data warehouses (e.g. Snowflake, BigQuery, Databricks, Redshift) and transformation tools (e.g. dbt).
• Interest in growing into a pre-sales career path.
• Passionate about working with data; love learning, and enthusiastic about helping and teaching others.
• Prior exposure to business intelligence and/or enterprise data analytics tools preferred (such as Looker, Omni, Tableau, PowerBI, Mode, Sisense, etc).
• Prior experience with customers (i.e. consulting) preferred.

Location

This is a hybrid role based in San Francisco, with 3 days per week in-office.