Shields Health Solutions
Direct Greenhouse career site

Specialty Pharmacy Technician

Location
Springfield, MA
Listed
5 days ago

Certified Pharmacy Technician (CPhT) - Specialty Pharmacy

Schedule: Monday-Friday | Rotating 8-hour shifts between 7:00 AM-6:00 PM, plus occasional Saturday coverage.

About the Role

We are seeking an experienced Certified Pharmacy Technician (CPhT) to support patients and pharmacists through a hands-on approach to medication management, adherence, and specialty pharmacy services. This is an excellent opportunity for a motivated, patient-focused professional looking to grow with a fast-paced and expanding healthcare organization.

Key Responsibilities

  • Enter and process prescriptions accurately
  • Clarify prescription orders with pharmacists and providers
  • Label, fill, and prepare prescriptions for pharmacist verification
  • Coordinate medication shipments and required supplies
  • Conduct medication adherence and refill outreach to patients
  • Answer and triage inbound patient inquiries
  • Resolve insurance issues and assist with financial assistance programs
  • Maintain pharmacy inventory, ordering, and receiving processes
  • Perform claim adjudication and data entry activities
  • Manage pharmacy records and database information
  • Identify process improvements and support operational excellence initiatives
  • Protect confidential patient and company information
  • Participate in continuing education and professional development

Qualifications

Required

  • Active Pharmacy Technician registration in the state of employment
  • National certification as a Certified Pharmacy Technician (CPhT) or equivalent
  • High School Diploma or GED
  • 1+ year of Pharmacy Technician experience

Preferred

  • 5+ years of Pharmacy Technician experience
  • Specialty pharmacy experience
  • Skills & Traits
  • Strong phone, communication, and customer service skills
  • Proficiency in Microsoft Office (Excel & Word)
  • Ability to learn pharmacy systems and databases quickly
  • Exceptional attention to detail and organizational skills
  • Dependable, empathetic, and patient-focused
  • High integrity and ability to maintain confidentiality
  • Self-motivated team player with a strong work ethic

Why Join Us?

Join a growing specialty pharmacy organization where you'll play a direct role in improving patient outcomes, medication adherence, and quality of care. If you're an experienced Pharmacy Technician, Certified Pharmacy Technician (CPhT), or Specialty Pharmacy Technician, we'd love to hear from you.

Apply today to make a meaningful impact on patients' lives.

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email.

Equal opportunity and legal notices

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Read the original posting

From Shields Health Solutions's careers page, first listed on Rolev.ai on November 4, 2026. Rolev.ai is not the employer.

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Common questions

Where is the Specialty Pharmacy Technician job at Shields Health Solutions located?

This Specialty Pharmacy Technician position at Shields Health Solutions is located in Springfield, MA. Always check Shields Health Solutions's application page for specific state eligibility or relocation policies.

How do I apply for the Specialty Pharmacy Technician position at Shields Health Solutions?

This listing links directly to Shields Health Solutions's Greenhouse application page. You can apply directly on Shields Health Solutions's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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