Specimen Management Associate 2 (First Shift)

About the role

We are seeking a Specimen Management Associate 2 to join IQVIA Laboratories in Indianapolis, Indiana.

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Job Summary

The Specimen Management Associate 2 supports the accurate receipt, identification, storage, and shipment of clinical specimens. This role also guides entry-level staff on routine procedures and serves as a point of contact for basic troubleshooting and problem resolution. This position is for a first shift.

What You'll Be Doing

• Accession, sort, label, store, and prepare clinical specimens for testing or shipment
• Maintain freezers, specimen inventories, supplies, compounds, and control materials as assigned
• Identify errors and potential specimen-management issues, resolving routine problems or escalating them to senior staff
• Guide entry-level employees on department procedures and assist with onboarding new team members
• Respond to after-hours alarms and other job-critical situations as required
• Support laboratory safety, quality, and 6S requirements and initiatives
• Communicate clearly, accurately, and promptly with cross-functional stakeholders
• Perform work in accordance with company procedures and applicable regulatory requirements

What We Are Looking For

• A high school diploma or equivalent is required
• At certain CAP/CLIA laboratory locations, a bachelor's degree in chemistry, biology, or medical laboratory technology is required
• Six months of related experience is preferred; the internal job description does not specify a required number of years of experience
• Basic knowledge of internal systems and procedures, with the demonstrated ability to navigate and resolve routine challenges
• Working knowledge of specimen accessioning, shipment, storage, inventory maintenance, and problem-resolution procedures
• Basic computer skills
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills and Abilities Needed for This Role

• Ability to accurately identify, sort, label, and manage clinical specimens
• Ability to maintain effective reporting procedures and control workflow
• Ability to recognize errors and escalate potential issues appropriately
• Clear and timely written and verbal communication skills
• Ability to establish and maintain effective working relationships with coworkers, managers, clients, and cross-functional stakeholders
• Commitment to continuing education through self-study, training sessions, and meetings

What We Offer You

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $35,900.00 - $74,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.