Sr. Manager, Global Events

About the role

We create possibilities that move life and commerce forward

Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you've come to the right place.

The Opportunity

Manhattan's most important moments happen live: on stages, in boardrooms, and on tradeshow floors around the world. As Senior Manager, Global Events, you are the architect of those moments in every region. You will lead the strategy, planning, and execution of Manhattan's global events portfolio: regional customer conferences, roadshows, major tradeshows, and marquee field programs.

You will also oversee the Global Events Playbook and manage the Global Events Center of Excellence, giving teams around the world the standards, tools, and expertise to deliver consistent, high-impact events. This is a role for someone who thinks big, executes flawlessly, and understands that every event is an opportunity to deepen relationships, build pipeline, and reinforce what Manhattan stands for in the market.

What You'll Do

• Own strategy, planning, and end-to-end execution for Manhattan's most critical global events, including regional customer conferences, roadshows, major industry tradeshows (e.g., NRF, Gartner, MODEX), and strategic field events.
• Oversee the Global Events Playbook, keeping its standards, templates, and toolkits current, and ensure every region adopts and adapts it for local needs while meeting shared standards for quality, brand, budget, and measurement.
• Manage the Global Events Center of Excellence, setting best practices and delivering shared services to regional teams, including venue sourcing, contracting, event technology, and measurement.
• Identify and share learnings across events and regions so each event improves the next.
• Drive event strategy that aligns with business priorities, defining event objectives, audience strategies, content themes, and success metrics in partnership with Marketing, Sales, and Executive leadership.
• Partner with Demand Generation and Field Marketing on one global calendar and integrated campaigns, with shared goals and handoffs for lead capture and follow-up with BDR and Sales.
• Manage all aspects of event logistics, including venue sourcing and contracting, vendor management, budget oversight, AV and production, travel coordination, on-site execution, and safety and compliance.
• Partner closely with Product Marketing, Brand, and Communications to ensure event narratives, keynote themes, and customer storytelling are strategically aligned and high-impact.
• Lead pre- and post-event planning across stakeholder alignment, run-of-show development, speaker and content management, and ROI reporting.
• Manage agency partners, production vendors, and freelance support to deliver world-class event experiences on time and on budget.
• Evaluate event performance against pipeline influence, brand awareness, and engagement metrics, and continuously raise the bar.

What You Bring

• 10+ years of event management experience, with a strong track record of owning and delivering large-scale, high-stakes events across multiple regions in B2B or enterprise technology environments.
• Demonstrated expertise across a full spectrum of event types: tradeshows, customer conferences, roadshows, and field events.
• Experience building or running event playbooks, standards, or a center of excellence that regional teams adopt while leaving room for local needs.
• Strong strategic thinking skills, able to connect event design to business outcomes and build a compelling case for investment.
• Exceptional project management and organizational skills; able to run multiple complex events simultaneously without dropping the ball.
• Proven vendor and agency management experience, including contract negotiation, creative direction, and budget accountability.
• Strong executive presence and interpersonal skills, comfortable managing up, collaborating cross-functionally, and representing Manhattan externally with key stakeholders.
• Experience working in or alongside supply chain, retail, omnichannel commerce, or enterprise software industries preferred.
• Willingness and ability to travel up to 40% of the time during peak season, including international.