Sr Quality Technician

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• Personal and Professional Growth
• Personal and Professional Growth
• Sr Quality Technician
• Lebanon, New Hampshire, United States, 03766

What Timken makes possible begins with you.

Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.

A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.

Innovative Impact

Challenge yourself daily to seek out innovative ways to make a meaningful impact for the company, our customers, and the community.

Reputable Employer

America’s Most Responsible Companies, Newsweek; World’s Most Ethical Companies, The Ethisphere Institute.

Comprehensive Benefits

Competitive health and wealth benefits including medical, dental, vision, retirement (401k), life, AD&D, short & long-term disability, group legal, tuition reimbursement, paid parental leave, adoption assistance, paid time off, and employee assistance.

Purpose and Scope

The Senior Quality Technician is the plant-level owner and subject matter lead for New Product Introduction (APQP/NPI) and Management of Change (MOC) activities. This role leads cross-functional coordination, customer-facing submissions (FAI/PPAP), auditable recordkeeping in PLM/PDM systems, and advanced quality analyses to ensure successful implementation of new products and process changes while mentoring and supporting Quality Technician 1 and 2 staff.

Essential Duties and Responsibilities

• Own and govern plant APQP/NPI and MOC processes for multiple concurrent projects, ensuring milestones, schedules, and customer requirements are met.
• Lead development, maintenance, and tracking of APQP schedules and project milestones; proactively escalate risks and drive timely resolution.
• Serve as the primary plant point-of-contact for customer FAI/PPAP submissions, approvals, and related communications; represent the plant in customer meetings as required.
• Coordinate and execute complex first article inspections (FAI) and PPAP packages; ensure completeness and compliance with customer-specific requirements.
• Plan, coordinate, and analyze process capability studies (Cp/Cpk), measurement system analyses (MSA), and other statistical studies; present findings and recommendations to leadership and customers.
• Lead plant MOC workflows: initiate/track change requests, collect implementation documentation, manage customer acceptance processes, and ensure auditable evidence is maintained.
• Maintain and govern product/change documentation in Timken systems (TeamCenter, CADb, ONBASE, or equivalents); ensure records meet corporate and customer audit requirements.
• Apply and coach APQP quality tools (FMEA, control plans, process flow, MSA, capability studies) to identify risks and drive corrective/preventive actions.
• Generate, maintain, and present dashboard-level status reports for leadership showing APQP/MOC progress, open actions, and key risks.
• Mentor, train, and provide technical guidance to Quality Technicians (1 and 2); assign tasks, review work products, and verify completeness for customer submittals.
• Lead cross-functional change implementation teams (Engineering, Production, Supply Chain, Sales) to ensure robust execution of product/process launches and changes.
• Identify opportunities to improve local and corporate MOC/APQP procedures and lead implementation of approved process improvements.
• Support internal and external audits related to NPI and change management activities.
• May be assigned additional duties to support the plant, cross‑functional teams, evolving project priorities, and business needs — including opportunities that support professional development.

Education / Technical / Functional Skills

• High School diploma or GED required; Associate degree or technical certificate in Manufacturing, Engineering technology, or related field preferred.
• 5+ years’ experience in manufacturing quality with progressive responsibility; demonstrated experience with APQP, PPAP/FAI, and MOC preferred.
• Advanced understanding of GD&T, blueprints, engineering drawings, and dimensional inspection practices.
• Strong statistical skills with experience in capability analysis (Cp/Cpk), MSA, and use of statistical software or Excel for data analysis.
• Proficient with Microsoft Office 365 (Excel, Project, PowerPoint, Outlook); experience with project scheduling tools preferred.
• Experience with PLM/PDM/document management systems (TeamCenter, ONBASE, CADb, or equivalents) preferred.
• Project management skills: ability to develop schedules, track milestones, manage stakeholders, and drive cross-functional teams.
• Excellent verbal and written communication skills; proven ability to read and follow project directions, operating instructions, and customer procedure manuals; able to write reports and present technical information to small groups and cross-functional teams.
• Strong analytical and reasoning skills: able to understand figures and proportions, perform statistical calculations, interpret results, solve practical problems, and apply known industry/customer standards to varied situations.
• Strong problem-solving skills and the ability to manage multiple priorities and projects simultaneously.

General Physical Requirements

• Regularly required to use hands to finger, handle, or feel, and to talk or hear.
• Frequently required to drive a vehicle, sit for extended periods, stand, walk, and reach with hands and arms.
• Frequently required to stoop, kneel, or crouch.
• Occasionally required to lift and/or move up to 10 pounds.
• Rarely required to lift and/or move between 25 and 40 pounds.
• Specific vision abilities required include close vision (ability to see details at close range).
• Use of both hands and both legs required; may operate powered equipment.
• Ability to work in varying temperature and humidity conditions when performing duties in production areas or at supplier sites.

Timken is a global technology leader in engineered bearings and industrial motion. Our expanding portfolio of next-generation solutions helps customers around the world improve efficiency, solve their toughest challenges, and push the boundaries of performance. We employ 19,000 people globally, operate from 45 countries, and posted $4.6 billion in sales in 2025.

We have been recognized as one of America's Most Responsible Companies 6x by Newsweek and one of the World's Most Ethical Companies® 15x by Ethisphere.

• Why Choose Timken?
• Over a century of knowledge and innovation
• A culture of top performance
• A global, diverse environment
• Products that contribute to a sustainable world
• A conviction to improve communities around us

Competitive salary and benefits

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