Strategic Key Account Manager - Asset Management Services

About the role

• Work Schedule
• Standard (Mon-Fri)
• Environmental Conditions
• Office

About the role

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

As a Strategic Key Accounts Manager at Thermo Fisher Scientific, you'll support growth and success by developing and maintaining high-value relationships with key customers across our portfolio. This role combines strategic business development, relationship management, and technical expertise to deliver comprehensive solutions that help our customers make the world healthier, cleaner, and safer. You'll coordinate cross-functional teams to identify opportunities, develop account strategies, and execute complex deals while serving as the primary point of contact for strategic accounts.

Working in a collaborative matrix environment, you'll coordinate resources across divisions to provide integrated solutions spanning our entire product and service portfolio. The role requires building and maintaining executive-level relationships, developing multi-year strategic plans, and ensuring alignment between customer needs and Thermo Fisher Scientific capabilities. Success depends on your ability to understand complex customer requirements, negotiate sophisticated agreements, and support sustainable business growth while delivering exceptional customer experiences.

Requirements

• Bachelor's degree required with 10 - 15 years of strategic account management experience in life sciences, biotech, or related industries. Master's degree preferred.
• Preferred Fields of Study: Life Sciences, Business, Engineering or related field
• Experience developing and executing complex, multi-year commercial agreements
• Strong understanding of biotech/pharma industry dynamics and market trends
• Strong relationship-building abilities across all organizational levels
• Advanced negotiation, financial analysis, and business planning capabilities
• Experience coordinating matrix teams and collaborating across functions
• Strong presentation and communication skills at executive level
• Proficiency with CRM systems and Microsoft Office suite
• Strong project management and organizational abilities
• Ability to travel up to 30% for customer engagement. Flexibility for additional travel, required
• Experience growing revenue and expanding market share
• Fluency in English required; additional languages beneficial
• Deep knowledge of laboratory, research, and production workflows
• Experience managing large, complex customer relationships

Compensation and Benefits

The salary range estimated for this position based in Massachusetts is $143,900.00–$215,900.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount