Tavrn.ai
LegalDirect Ashby career site

Strategic Partnerships Lead

Pay
$150,000 – $200,000 per year
Location
San Francisco, CA (Remote) · On-site
Job type
Full-time
Level
Mid-level
Experience
3+ years
Listed
23 days ago

Skills & highlights for this role

  • account management
  • customer retention
  • complex workflow analysis

Also useful

  • sales engineering
  • consulting

Position Overview

We’re looking for a proactive and relationship-driven Strategic Partnerships Lead to join our growing team. In this role, you'll ensure our customers maximize the value they receive from Tavrn’s solutions, driving customer satisfaction, retention, and growth.

Key Responsibilities

  • Manage and nurture relationships with strategic customer accounts, ensuring satisfaction and ongoing engagement.
  • Identify opportunities for account expansion and growth, actively driving customer retention.
  • Communicate effectively with customers, prioritizing and managing their requests and feedback.
  • Understand and navigate complex customer workflows and requirements, providing tailored support and solutions.
  • Collaborate internally with sales, product, and engineering teams to align customer feedback with product improvements and developments.

Qualifications

  • 3-5 years of experience in customer-facing roles such as account management, sales, sales engineering, or consulting.
  • Proven ability to build and maintain strategic customer relationships.
  • Strong communication skills and the ability to manage and prioritize multiple customer requests simultaneously.
  • Capability to understand complex customer needs and workflows, adapting quickly to deliver effective solutions.
  • Relationship-driven mindset with a passion for ensuring customer success.

What We Offer

  • Competitive compensation with salary in the range of $150,000 - 200,000 (placement within range based on experience and qualifications).
  • Growth and advancement opportunities within a dynamic AI startup environment.
  • Supportive team culture emphasizing innovation, collaboration, and customer impact.

Join Tavrn and help redefine how the legal industry leverages AI-driven solutions!

About Tavrn

Tavrn is a pioneering legal AI company transforming the plaintiff law sector through automation of medical chronologies, demand letters, and medical record retrieval. We are dedicated to becoming the leading AI-driven solution provider for personal injury, medical malpractice, workers' compensation, SSDI legal practices, and beyond. Our vision includes expanding our innovative AI-driven solutions into adjacent industries such as eDiscovery, healthcare, insurance, and other data-intensive sectors.

Read the original posting

From Tavrn.ai's careers page, first listed on Rolev.ai on October 17, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

What is the salary for the Strategic Partnerships Lead role at Tavrn.ai?

The Strategic Partnerships Lead posting at Tavrn.ai states compensation of $150,000 – $200,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Tavrn.ai's official career site.

Where is the Strategic Partnerships Lead job at Tavrn.ai located?

Yes, this Strategic Partnerships Lead opening at Tavrn.ai is listed as San Francisco, CA (Remote) (On-site). Always check Tavrn.ai's application page for specific state eligibility or relocation policies.

What qualifications are required for Strategic Partnerships Lead at Tavrn.ai?

For the Strategic Partnerships Lead role, Tavrn.ai highlights 3+ years of relevant experience; experience with account management, customer retention, complex workflow analysis. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Strategic Partnerships Lead position at Tavrn.ai?

This listing links directly to Tavrn.ai's Ashby application page. You can apply directly on Tavrn.ai's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.