Suite Attendant

About the role

• POSITION: Suite Attendant
• DEPARTMENT: Food & Beverage
• REPORTS TO: Food & Beverage Manager
• LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

Essential Duties and Responsibilities

Include the following

• Pre-event suite set-up including chafing dishes, plates and silverware, televisions, lighting and overall ambiance in the suite
• Verify and set-up all pre-game/event orders
• Identify suite host and properly introduce yourself
• Take and place game day food and beverage orders
• Set-up and check on game day food and beverage orders and serve guests until the end of the event
• Replenish food, beverages, condiments and utensils as needed
• Maintain standard of orderliness and cleanliness of suite throughout the event
• Obtain signatures from the host on charges in a timely manner
• Clear all items from the suite and clean all surfaces and chafing dishes in suite
• Reset suite for next function, complete closing functions and check out with supervisor or manager

Other duties may be assigned.

Qualifications

Education and/or Experience

• Minimum of one year experience in foodservice position required
• Previous supervisory experience preferred
• Must be at least 19 years of age and able to pass a credit check

Skills and Abilities

• Excellent guest service skills; ability to adhere to Universal Service Standards
• Ability to complete required pre-employment sanitation and alcohol service training
• Knowledgeable in the operating food service equipment, basic food preparatory techniques, sanitation and safety issues.
• Strong verbal and written communication skills - ability to communicate with staff and to prepare event plans
• Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead
• Highly motivated, ability to take initiative, effectively work with others and work in a fast-paced environment

Other Qualifications

• Must have good customer service skills and the ability to develop and enhance guest loyalty
• Must be present for all major events at the Arena

Physical Demands

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

• Frequent walking, for entire length of shift.
• Constant standing, bending, reaching and repetitive motions
• Ability to perform normal lifting of stock up to 50 pounds
• May be exposed to variable temperatures, including extreme hot and cold, depending on season.

Working Conditions

Location: Sames Auto Arena