System Development Engineer, Ops Tech Solutions

About the role

Operations Technology Solutions (OTS) at Amazon is at the forefront of creating, securing, and maintaining advanced technical infrastructure and devices. These innovations span across Amazon's diverse landscape, including Fulfillment Centers, Transportation, Logistics, Specialty Fulfillment, Air, and Pharmacy sectors.

Our skilled operators count on OTS to test, certify, deploy, and sustain state-of-the-art network solutions and end-user equipment at approximately 2,500 global sites where Amazon thrives. Committed to exceeding customer expectations, OTS ensures a secure and reliable infrastructure through its extensive network of over 4,000 field technicians and engineers.

These professionals are vital in managing the daily operations and growth of Amazon's vast fulfillment and logistics network.

Key job responsibilities

• Develop APIs, data pipelines, and integrations with AWS services and internal systems to create end-to-end automation that serves both technical and non-technical customer personas.
• Write well-tested, production-ready code from requirements gathering through implementation, testing, deployment, and operational assistance
• Work with product managers, UX designers, and cross-functional engineering teams to deliver cohesive customer experiences and contribute to technical direction.
• Enable the reliability and performance of production services, participate in on-call rotations, and contribute to operational runbooks and monitoring improvements.

A day in the life

You design and deliver technology solutions which solve difficult business problems. You identify and solve ambiguous problems, architectural deficiencies, or areas where your team's systems hinder the success or innovation of other teams.

• You work autonomously, but may seek direction at times from peers and your manager.
• You consider the legacy of the systems you build with your team and how they will scale and evolve over time.
• Your solutions are pragmatic, efficient, and cost-effective.
• You make appropriate trade-offs and re-use or extend prior work where possible.
• You thoroughly test your work.
• You consistently write clear, accurate, and concise documentation for your own solutions and improve your team's existing documentation.

Basic Qualifications

• Experience in automating, deploying, and supporting large-scale infrastructure
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
• Experience with CI/CD pipelines build processes
• Experience working in an Agile environment
• Bachelor's degree in computer science or equivalent
• 2+ years of non-internship professional software development experience

Preferred Qualifications

• Experience with distributed systems at scale
• Experience with Linux/Unix
• Experience building services using AWS products
• Can communicate effectively with all levels of the organization

Additional information

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Pay and benefits

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

USA, TX, Austin - 129,200.00 - 174,800.00 USD annually