Talent Operations Senior Coordinator

What You'll Do

• Project Management & Strategic Initiatives: Partner with the VP of Talent to manage teamwide initiatives, track workstreams and deliverables, and lead projects related to process improvement, training, leadership reporting, and quarterly business reviews.
• Recruitment Systems Administration: Serve as a primary administrator for Lever and LinkedIn Recruiter, managing system configuration, user support, data integrity, and best practices. Maintain Smartsheet workspaces, create reports, and identify opportunities to optimize systems, and streamline workflows.
• Recruiting Analytics & Reporting: Develop and maintain recruiting dashboards, recurring reports, and ad hoc analyses that provide visibility into hiring activity, team production, and recruiting performance. Translate data into actionable insights to inform leadership decisions, identify trends, and highlight opportunities for improvement.
• Internship Program Management: Own the recruiting and operational execution of a bespoke, referral-based summer internship program, including hiring coordination, onboarding, curriculum development, coach assignments, and program evaluation.
• AI Enablement: Lead the adoption and effective use of LLMs and AI tools across Talent Acquisition, managing team tools, identifying opportunities to apply AI to recruiting workflows, and driving the implementation of use cases.
• Process Improvement: Lead and support operational improvements across the Talent Acquisition function, documenting workflows, evaluating existing processes, and implementing scalable solutions.
• Interview Coordination: Provide targeted scheduling and logistical support for complex or high-priority searches, ensuring a seamless candidate experience.

What You'll Bring

• Strong project management skills, with the ability to manage multiple priorities, coordinate stakeholders, and drive initiatives to completion.
• An analytical, process-oriented mindset with a passion for improving workflows, leveraging technology, and turning data into actionable insights.
• Advanced Excel skills and the ability to work with complex datasets, maintain data accuracy, and develop meaningful reports.
• Strong organizational skills, attention to detail, and the ability to work both independently and collaboratively.
• Excellent communication and collaboration skills, with the ability to partner effectively with Talent Acquisition team members, leadership, and cross-functional stakeholders across the broader Operations team.

Qualifications

• Bachelor's degree or equivalent relevant professional experience.
• 4+ years of relevant experience in recruitment operations, talent acquisition operations, project management, business operations, or a related field.
• Experience managing projects or cross-functional initiatives, including tracking milestones, coordinating stakeholders, and communicating progress.
• Experience working with recruiting systems, HRIS platforms, reporting tools, or other business applications; experience administering an ATS is a plus.
• Demonstrated ability to work with data, build reports, analyze trends, and maintain accurate records.
• Advanced proficiency in Microsoft Excel
• Ability to be on-site at our McLean, Virginia office at least 3 days per week

Benefits Summary

The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being.