Technical Enablement Manager

The Role

Own technical enablement end to end for our presales Solutions Architects (SAs) and post-sales Customer Solutions Engineers (CSEs) - the single person accountable for the field's technical readiness. You own onboarding and ramp, feature launch enablement, golden demo paths, the demo environment, certification, and the content and metrics that hold it together, so the whole field can represent the platform accurately and win on technical merit. It's a dedicated role, not a side-of-desk task.

How You'll Make and Impact

• Onboarding & ramp. Replace the static checklist with a guided 30/60/90 path - recorded modules, documentation, and hands-on labs - that gets every new SA and CSE to certified field-readiness, independent of who mentors them.
• Launch enablement. Run a tiered cadence sized to launch impact, with a standing cross-functional SME working group, so every GA release reaches the field at the right depth, on time, with spaced reinforcement that makes it stick.
• Product partnership & change readiness. Make enablement a standing contract with Product, catch breaking changes early, and arm the field before a change reaches customers.
• Golden demos & value storytelling. Curate one canonical, value-led demo per product - lead with the outcome, then show - and keep it current as the product moves.
• Demo & lab environment. Own the single demo tenant and the labs that run on it: realistic data, pre-wired integrations, reset automation, and isolated lab instances per new hire.
• Certification & competency. Define what "good" looks like across levels, certify readiness rather than assume it, gate solo customer-facing moments on it, and coach the field toward the next level with structured feedback.
• Content & measurement. Keep one source of truth current by default, and report ramp time, launch coverage, certification, and PoV technical-win conversion against a baseline.

What You Bring to the Table

• 5+ years in technical enablement, sales engineering, solutions architecture, or technical product marketing - ideally having both carried a technical field role and built programs for one.
• A strong technical foundation in application security, software supply chain security, or developer tooling (SCA, SAST / AI code security, CI/CD, integrations) - enough to earn field credibility and translate capability into field-ready assets.
• Fluency with the technical sales motion: discovery, demos, PoVs / PoCs, value/ROI and competitive positioning.
• A builder's instinct for instructional design and reusable content - build once, use many - plus the program management to run a cadence across Product, PMM, Engineering, and the field.
• A track record of turning complex product capability into clear, practical enablement, and measuring whether it worked.

Nice to Have

• Hands-on experience owning a demo/lab environment and an LMS or enablement platform.
• Familiarity with call analytics (e.g., Gong) and CRM / PoV data for measuring field impact.
• Experience standing up a certification or competency program from scratch.
• Background selling or supporting security tooling to security and engineering leaders.

What We Offer You

• Competitive salary and comprehensive benefits package including Health, Dental, Vision and Mental Health plans.
• 401(k) plan to support your longterm financial goals.
• Flexible PTO to maintain a healthy work-life balance (we want you here for the long-haul!)
• Opportunities for co-working and team meetups to foster collaboration.
• A dog-friendly office environment for those who love to bring their fur babies along.

Compensation

For candidates who receive an offer for this position, the compensation range is expected to be between $190,000 - $250,000. This may include additional incentives such as commission targets, restricted stock units, and/or bonuses, depending on the role.