Technical Production Support PM
- Location
- Warren, NJ · On-site
- Job type
- Full-time
- Level
- Lead / Staff
- Experience
- 12+ years
- Listed
- 30 days ago
Skills & highlights for this role
- L3 production support
- defect triaging
- incident management
- PL-SQL
Also useful
- Java
- network fundamentals
- firewall
- clustering
- replication
About the role
Technical Production Support PM Location: Warren,NJ FULLTIME. Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches.
Detailed JD: * About 12+ years in overall IT. * Technical background - Preferably Java development background * PL-SQL skills - Intermediate level * Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc * Experience in L3 support * Experience in Defect Triaging, Functional Analysis * Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months) * Excellent communication and articulation skills. * Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level) * Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al) * Experience in driving and mentoring team Needs to take "Driver seat" and run independently with minimal supervision.
Equal opportunity and legal notices
Additional Information
All your information will be kept confidential according to EEO guidelines.
From HSSSoft's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Technical Production Support PM job at HSSSoft located?
This Technical Production Support PM position at HSSSoft is located in Warren, NJ (On-site). Always check HSSSoft's application page for specific state eligibility or relocation policies.
What qualifications are required for Technical Production Support PM at HSSSoft?
For the Technical Production Support PM role, HSSSoft highlights 12+ years of relevant experience; experience with L3 production support, defect triaging, incident management, PL-SQL. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Technical Production Support PM position at HSSSoft?
This listing links directly to HSSSoft's SmartRecruiters application page. You can apply directly on HSSSoft's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.