Technical Sales Support

Your role and responsibilities

This role supports business growth by providing pre- and post-sales technical assistance for NEMA products to customers, the Sales organization, sales units, and other ABB divisions.

You will be mainly accountable for

• Serve as the primary point of contact for customers, sales offices, engineering teams, and manufacturing sites, resolving order inquiries, technical product questions, and system-related issues.
• Coordinate end-to-end order execution, including expedited shipments, international logistics, export compliance documentation, product inspections, and OEM support activities.
• Manage customer engagement activities by facilitating customer calls, managing specification reviews, preparing quotations, and communicating product design changes and requirements.
• Partner with internal and intercompany teams to manage sales order processes, resolve customer order issues, and ensure timely fulfillment of customer requests and business objectives.

Qualifications for the role

• Bachelor's Degree with 2+ years OR Associate's Degree with 4+ years OR High School Diploma with 6+ years experience with NEMA motors, electric motor products, or manufacturing.
• Proficient in Microsoft Office (Excel, Outlook, Word, PowerPoint, Power BI - preferred).
• Self-driven, detail-oriented professional with well-developed analytical, organizational, communication, and ability to manage multiple priorities, committed to delivering results and continuous learning.

Preferred Experience Includes

• Practical knowledge of SAP, Salesforce, OMS, and related business systems.
• Understanding of international trade, export compliance, Incoterms, and ABB intercompany practices.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

What's in it for you

• We want you to bring your full self to work-your ideas, your energy, your ambition.
• You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter.
• Here, your work creates impact you can see and feel, every day.

Abb Benefit Summary for eligible US employees

• [excludes ABB E-mobility, Athens union, Puerto Rico]
• Go to MyBenefitsABB.com and click on "Candidate/Guest" to
• Health, Life & Disability
• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks - Company paid
• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Paid Parental Leave
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

• Time off
• ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

• #ABBCareers
• #RunwithABB
• #Runwhatrunstheworld

• Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
• Ready to make an impact?