Ticket Seller

About the role

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Part-Time Ticket Seller at Laborde Earles Coliseum. We are seeking a unique Part-Time (As Needed) Ticket Seller person to join our Box Office team. The Ticket Seller under direct supervision, processes single ticket sales, exchanges and tax credits at the facility's box office. Also, acts as liaison between the facility and clients, ensuring all clients' requirements are met and facility rules, regulations and policies are adhered to.

Essential Duties and Responsibilities

Include the following

• Process single ticket sales at the box office and assist with group sales when requested.
• Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket policies.
• Exchange tickets and process tax credits for box office patrons.
• Balance all applicable transactions for the date of service and complete all necessary reports before departure.
• Open cash and all monies, checks, vouchers, coupons, or credit cards received during daily sales.
• Keep daily balance sheet of cash received and tickets sold in the form of a sales report.
• Maintain a daily audit of all ticketed events.
• May perform other duties as assigned.

Supervisory Responsibilities

• Not applicable.

Qualifications

• Calculate mathematical computations and handle financial transactions rapidly and accurately in a fast paced environment.
• Possess understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
• Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility.
• Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
• Organize and prioritize work from event overviews and task lists to meet deadlines.
• Work effectively under pressure and/or stringent schedule and produce accurate results.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Maintain a client service oriented attitude.
• Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays.

Education and/or Experience

• High School diploma or GED.
• One to three months related experience and/or training; or an equivalent combination of education and experience.

Skills and Abilities

• Work in a fast paced environment.
• Work independently, exercising judgement and initiative.
• Remain flexible and adjust to situations as they occur.

Computer Skills

• Operate computerized ticketing system and standard office equipment.

Other Qualifications

• One Year cash handling experience is preferred.
• Must be at least 18 years old.
• This position will require the applicant to pass a background check and credit check.

Physical Demands

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.