Training and Learning Manager

About the role

The Training and Learning Manager is responsible for designing, delivering, and implementing training programs for the assigned department members. The Training and Learning Manager also has responsibility for maintaining employee training profiles in training system, filing training records, investigating late training events, and providing review of training related document updates.

Ensures consistent compliance with external and internal AbbVie policies/procedures impacting the training program for the assigned department. Works with cross-functional team to assure consistent training practices throughout the operations. Leads continuous improvement projects to enhance training delivery and effectiveness and evaluate use of new technologies to enhance the training experience.

The Training and Learning Manager will implement best new practices for learning for all employee groups and cross-functional partners. The Training and Learning Manager will benchmark and introduce effective training and adult learning to build on class leading retention and impactful learning practices.

Responsibilities

• *Develop and establish training profiles for the initial training required for all new hires into the assigned department including timing, order, and method of training (hands on vs read and understand).
• *Serve as supervisor for new employees during their initial training, which may include weekly feedback on performance.
• *Work with department/area supervisors and SMEs to schedule training on more complex methods/techniques.
• *Create local Job Skills Training Modules (JSTMs), videos, or job aides as needed to improve training program
• *Maintain training profiles for all trainees and enter completed and verified training into the training system and file training records as needed.
• *Ensure alignment of training program with global team through active participation on the global training center of excellence
• *Complete periodic review and updates of training related documents as needed.
• *Evaluate training modules and provide input for streamlining and consolidation to reduce training burden where possible while maintaining high standards needed for department.
• *May also need to provide hands on training for basic to more complex skills/techniques. Introduce and create new methods of learning for adults by creating a mixture of content ranging from interactive learning and new technologies for learning

Qualifications & Requirements

• *Bachelor's degree in Business Administration, Education, or Science based field required or equivalent relevant working experience.
• *Knowledge of regulations and standards affecting QC Labs (e.g., CFR, MCA and USP) preferred if working in QC Labs.
• *At least 8 years of Operations/Quality/Training, combined experience is required.
• *Knowledge of regulations and standards for pharmaceutical testing operations and application to training.
• *Strong organizational skills and the ability to work in a team environment.
• *Excellent presentation skills required. Proven ability to lead and conduct critical training classes.
• *Essential experience will include knowledge of GMP and training process.
• *Ability to problem solve, initiate, and manage projects.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.