ShipMonk
Logistics & Supply ChainDirect Greenhouse career site

Training Coordinator

Pay
$20 per hour
Location
Fort Worth, TX · On-site
Job type
Full-time
Level
Mid-level
Listed
30 days ago

Skills & highlights for this role

  • new-hire onboarding
  • training program development
  • PowerPoint
  • Asana

Also useful

  • PIT training
  • Excel

What you'll do

  • Support and execute the weekly training plan, per facility, per shift schedule
  • Support local continuous improvement and engagement initiatives, particularly those focused on Safety, Quality, Productivity, and employee retention
  • Coordinate the training Ambassador-identification and certification program
  • Support and validate new hire onboarding processes and Ambassador training methods
  • Support the site-level Associate Experience Week program, for new Salaried leaders
  • Lead and validate the Powered Industrial-Equipment (PIT) training program and associated trainer-standard work
  • Manage Asana-based ticketing system for training requests, and ensure tickets are actioned within expected timelines
  • Develop and track effectiveness of training programs, including orientation. Monitor adherence to the established training programs to ensure standard work in the training programs
  • Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.)
  • Fully understand operational processes/workflows and daily production goals
  • Have the ability to solve problems; react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve
  • Balance and prioritize multiple tasks
  • Maintain a positive attitude and presence on the floor, setting a good example for Ambassadors and team members alike

What you'll need

  • Reliable attendance and punctuality.
  • Strong work ethic with the ability to manage-through multiple, competing priorities.
  • Previous experience in operations, preferably in e-commerce fulfillment or distribution center setting; comfortable with operations processes and flow.
  • Proven skills observing performance and identifying performance gaps.
  • Exceptional verbal and written communication skills; capable to work with operations leaders to understand ShipMonk processes and translate required outcomes to training materials/processes.
  • Proficient with MS Excel, MS PowerPoint, MS Word, Asana, Slack and other communication or productivity tools needed for the role.

Our Core Values

Our values are the heart of our culture. We're looking for individuals who embody these principles every day.

  • Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business.
  • People make ShipMonk: We believe in our team and invest in our people.
  • Own it: We take ownership of our work, our mistakes, and our successes.
  • Get sh*t done: We're a fast-paced, high-growth company that values action and results.
  • Change the score: We challenge the status quo, constantly innovating and improving.

About ShipMonk

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.

Training Coordinators are essential to ensuring our Shipmonkers receive world class training and onboarding experiences, while also supporting our Operations teams in their pursuit of process excellence.

As a training coordinator you will work collaboratively with Operations, HR, and other teams to facilitate new-hire orientations, coordinate training events across key stakeholder groups, revise, improve, and standardize job-specific procedures, and ensure adherence to all training-related processes.

A successful candidate will have broad, hands-on experience in training execution, content creation and utilization, and a track record of strong performance in past roles, while also improving operational performance metrics around them.

The pay for this position is $19.50/hour with weekly pay

About ShipMonk

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset.

Why ShipMonk?

We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.

  • Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.

Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.

Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.

Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.

Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

Read the original posting

From ShipMonk's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

What is the salary for the Training Coordinator role at ShipMonk?

The Training Coordinator posting at ShipMonk states compensation of $20 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on ShipMonk's official career site.

Where is the Training Coordinator job at ShipMonk located?

This Training Coordinator position at ShipMonk is located in Fort Worth, TX (On-site). Always check ShipMonk's application page for specific state eligibility or relocation policies.

What qualifications are required for Training Coordinator at ShipMonk?

For the Training Coordinator role, ShipMonk highlights experience with new-hire onboarding, training program development, PowerPoint, Asana. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Training Coordinator position at ShipMonk?

This listing links directly to ShipMonk's Greenhouse application page. You can apply directly on ShipMonk's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.