Training Lead, Safety & Operations

About the role

The Head of Training establishes, matures, and leads the technical training infrastructure across all operational sites. This role ensures that testing, field deployment, and engineering support teams operate at the highest standards of safety, technical competence, and operational efficiency.

This role is onsite 5 days a week at our Santa Clara, CA office!

What you'll do

• Program Development & Maturity: Build, refine, and standardize training curricula for testing, deployment, and engineering support personnel, aligning content directly with safety benchmarks and operational milestones.
• Technical Translation & End-to-End Execution: Take complex technical engineering material and Standard Operating Procedures (SOPs), translate them into clear, accessible training materials, and execute the resulting training programs end-to-end.
• Critical Procedures & Processes: Take responsibility for ensuring the organization is thoroughly trained on all critical procedures and processes, embedding standard operating procedures (SOPs) deeply into daily workflows to maintain strict safety and operational integrity.
• Administrative Compliance & Traceability: Implement rigorous record-keeping frameworks to monitor, document, and audit all training metrics, ensuring total traceability and audit-readiness across the organization.
• Quality Assurance & Delivery Oversight: Audit and evaluate field trainers to ensure faithful, standardized execution of training content and rigorous testing methodologies across all facilities.
• Continuous Elevation & Real-Time Monitoring: Establish dynamic competency matrices to track team capabilities in real-time, delivering ongoing learning modules to continuously elevate technical skills alongside hardware/software updates.
• Retraining & Recertification: Develop, maintain, and execute structured retraining workflows to address skill gaps, post-incident remediation, and routine safety recertifications.

What we're looking for

• Autonomous Systems Experience: Demonstrated track record leading technical training or operational safety programs within the autonomous vehicle (AV), deployed robotics, or safety-critical technology sectors.
• Commercial Trucking Awareness: Strong technical familiarity or direct experience with autonomous commercial trucking operations, including operational logistics and related safety protocols, is highly preferred.
• Multi-Site Leadership: Proven ability to scale training operations, manage remote trainers, and standardize processes across geographically distributed operational hubs.
• Administrative Rigor: Experience utilizing Enterprise Learning Management Systems (LMS) and capability tracking platforms with strict data integrity requirements.
• Willingness to Travel: Ability to travel frequently to all operational, testing, and deployment locations.

Salary Range - $180,000- $260,000

More about Gatik

Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability.

We have delivered complete, proprietary AV technology - an integration of software and hardware - to enable earlier successes for our clients in constrained Level 4 autonomy. By choosing the middle mile - with defined point-to-point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors.

Given extensive knowledge of Gatik's well-defined, fixed route ODDs and hybrid architecture, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations.

Visit us at Gatik for more company information and Careers at Gatik for more open roles.

Notable News

• Forbes: Forget robotaxis. Upstart Gatik sees middle-mile deliveries as the path to profitable AVs
• Tech Brew: Gatik AI exec unpacks the regulations that could shape the AV industry
• Business Wire: Gatik Paves the Way for Safe Driverless Operations ('Freight-Only') at Scale with Industry-First Third-Party Safety Assessment Framework
• Auto Futures: Autonomous Trucking Group Gatik Secures Investment From NIPPON EXPRESS HOLDINGS
• Automotive News: Gatik foresees hundreds of self-driving trucks on road soon, and that's just the beginning
• Forbes: Isuzu And Gatik Go All In To Scale Up Driverless Freight Services
• Bloomberg: Autonomous Vehicle Startup Takes Off by Picking Off Easier Routes
• Reuters: Driverless vehicles on limited routes bump along despite US robotaxi scrutiny