Transportation/Customer Service Coordinator
- Pay
- $22 – $27 per hour
- Location
- Ellenwood, GA
- Listed
- Today
What You'll Do
Customer Service Focus
- Serve as the main point of contact for hospitals, clinics, and healthcare facilities.
- Respond promptly to customer inquiries via phone and email, providing proactive communication on schedules, stock changes, and service updates.
- Investigate and resolve customer complaints and requests using Salesforce, ensuring accuracy and timely escalation when needed.
- Maintain strong relationships with clients by delivering exceptional service and anticipating needs.
Transportation & Logistics Coordination
- Route medical drivers daily and hazardous route drivers weekly.
- Track and monitor driver activity.
- Collaborate with administration and production staff to ensure accurate manifest creation and billing preparation.
- Analyze route efficiencies for cost optimization and process improvements.
- Support Transportation Supervisor with projects and operational tasks.
- Maintain and update filing, inventory, and database systems.
Must-Have Qualifications
- 2+ years of experience in customer service and transportation support or dispatch.
- Familiarity with route optimization and cost-saving strategies.
- High School Diploma or equivalent (GED).
- Ability to multitask and manage competing priorities in a fast-paced environment.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Understanding of transportation/logistics practices and procedures.
Nice-to-Have Qualifications
- Experience with Tegos and Salesforce.
- Knowledge of medical waste industry regulations and compliance.
Why Daniels
- Industry Leader: Over 20 years of excellence in medical waste management with top-tier NPS and delivery-reliability scores.
- 401K Matching: 50% employer match on up to 6% contribution (up to 3% employer contribution), with match starting Day 1, 5 year vesting schedule.
- Comprehensive Benefits: Medical, Dental, and Vision coverage effective Day 1; paid short-term disability; company-sponsored life insurance; and more.
- Job Stability: As an essential healthcare service provider, we're recession-proof and non-seasonal.
- Permanent Role: Full-time, Monday - Friday.
- Empowering, visionary culture: We think differently, act boldly, and value authenticity, creativity, and trust. Our team thrives on innovation, agility, and purpose-driven work, where every unique talent contributes to meaningful impact in healthcare.
Pay and benefits
Chicago Hourly Pay Range $22.13 - $26.97 USD
Learn more about us and our mission!
Daniels Health conducts background checks and drug testing as part of the post-offer hiring process.
About Daniels Health
Daniels Health is seeking a dynamic transportation and customer-focused person to join our medical waste treatment facility in Ellenwood, GA. This combination role combines exceptional customer service with transportation coordination to ensure our clients receive timely, efficient, and high-quality service.
About Daniels Health
We're on a mission to make healthcare safer. Daniels Health provides reusable medical waste containers designed to reduce needlestick injuries and support sustainability. After use, we professionally clean and sanitize each container for reuse, while responsibly disposing of medical waste at our treatment facilities. Our closed-loop system ensures safety, compliance, and environmental responsibility for our customers.
Equal opportunity and legal notices
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
From Daniels Health's careers page, first listed on Rolev.ai on November 14, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Transportation/Customer Service Coordinator role at Daniels Health?
The Transportation/Customer Service Coordinator posting at Daniels Health states compensation of $22 – $27 per hour. Final pay may depend on location, experience, and interview evaluation on Daniels Health's official career site.
Where is the Transportation/Customer Service Coordinator job at Daniels Health located?
This Transportation/Customer Service Coordinator position at Daniels Health is located in Ellenwood, GA. Always check Daniels Health's application page for specific state eligibility or relocation policies.
How do I apply for the Transportation/Customer Service Coordinator position at Daniels Health?
This listing links directly to Daniels Health's Greenhouse application page. You can apply directly on Daniels Health's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.