UX Researcher II - AMZ27151.2

About the role

Employer: Amazon.com Services LLC

Position

Location: Sunnyvale, CA

Multiple Positions Available

• Build a research road-map; communicate and refresh on regular basis to ensure relevancy
• Conduct lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept evaluation, field research, and/or survey design.
• Generate tools and frameworks such as archetypes/personas, user journeys, design principles, and templates to support design partners
• Conduct research utilizing focus groups, interviews, online surveys, digital diaries, moderated/unmoderated online panels, and/or customer panels
• Create and optimize mechanisms that generate and track actionable customer insights to improve our products and services.
• Domestic or international travel up to 10% to perform role responsibilities may be required

(40 hours / week, 8:00am-5:00pm, Salary Range $143100 - $193600)

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Basic Qualifications

Master's degree or foreign equivalent degree in Human-Computer Interaction, Psychology, Anthropology, Technology Innovation, or a related field and 3 years of experience in the job offered or a related occupation. In the alternative, employer will accept a Bachelor's degree or foreign equivalent degree in Human-Computer Interaction, Psychology, Anthropology, Technology Innovation, or a related field followed by 5 years of progressively responsible post-baccalaureate experience in the job offered or a related occupation.

Experience must include

• 3 years of experience in UX research
• 3 years of experience with various research methodologies and when to apply them
• 3 years of experience influencing product decisions and strategy
• 3 years of experience working with cross-functional teams and managing stakeholder relationships
• 3 years of experience delivering impactful research that drives product improvements
• 3 years of experience with a variety of user research tools (e.g. remote testing platforms, diary studies, analytics tools, survey tools)

Pay and benefits

The pay range for this position in Sunnyvale, CA is $143100 - $193600 (yr); however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided by California Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

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Preferred Qualifications

• All applicants must meet all the above listed requirements.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.