Veterinary Hospital Manager

About the role

Are you a natural leader with a passion for animal care and team development?

Grays Harbor Veterinary Services is seeking a Veterinary Hospital Manager who brings together operational excellence, a talent for mentorship, and a commitment to team culture. The ideal candidate will have prior veterinary experience and a proven background in leadership, training, and team development-paired with a business-minded approach to hospital growth.

As our Hospital Manager, you'll work closely with the Medical Director and leadership team, taking ownership of daily operations and guiding our hospital toward continued success.

Key Responsibilities Include

• Financial Leadership: Monitor hospital performance, manage budgets, oversee payroll and financial operations, and drive business growth through data-informed decisions.
• Operational Oversight: Ensure efficient workflow, maintain regulatory compliance (OSHA, DEA, VMB), manage equipment and inventory, and implement hospital policies and procedures.
• Strategic Direction: Collaborate with leadership to develop and execute long-term goals, expand services, and support referral and business partnerships.
• Project & Facility Management: Lead day-to-day operations, scheduling, and maintenance while aligning administrative functions with overall hospital objectives.
• Client & Community Engagement: Oversee marketing strategies, resolve client concerns, enhance client experience, and foster retention and growth.
• Team Leadership: Manage and support department leads, oversee hiring and development, maintain staffing levels, and promote a positive, inclusive workplace culture.

Schedule, benefits and compensation

This is a full-time position,, and schedule flexibility is required based on business needs.

• Compensation: $28.85-36.00 per hour, for each hour worked
• Bi-annual bonus opportunities: Based on hospital performance
• Hiring bonus package: $2000 based on credentials
• CE allowance: up to $1,000 based on credentials
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k with match
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

Your Qualifications

• 5+ years of leadership, business management, or operations management experience required.
• Veterinary hospital management experience strongly preferred; medical, dental, or healthcare practice management experience also considered.
• Previous veterinary experience (e.g., Veterinary Technician, Veterinary Assistant, or Client Service Representative) preferred.
• Bachelor's degree, Certified Veterinary Practice Manager (CVPM), or equivalent combination of education and experience preferred.
• Proven ability to lead, coach, and develop high-performing teams.
• Experience managing budgets, staffing, scheduling, and day-to-day operations.
• Strong communication, problem-solving, and conflict-resolution skills.
• Proficient with business software and able to adapt quickly to new systems.

Get to know Grays Harbor Veterinary Services

• We are a 4-doctor team proudly serving our Washington community and dedicated to providing the highest level of veterinary medicine.
• We have a loyal client base full of pet owners who are invested in their pets' wellbeing and value the relationships we've built with them throughout the years.
• Our staff is well-trained, and many members of our team have been with Grays Harbor for years.

We have all the bells and whistles in terms of modern equipment, and our team is encouraged to stay current on industry advancements. Our staff is well-versed and equipped to provide a range of services, from general wellness to surgery, behavior consultations, dermatology, laser therapy, dentistry, and more. We also proudly take a Fear Free approach to medicine and patient handling.

If you think you'd make a great addition to our hospital team, APPLY TODAY! We look forward to hearing from you!

Pay and benefits

This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process.

Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.

Pay Range $28.85 - $36 USD

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