Warehouse Manager

Job Summary

Lead the warehouse department in strategic and day-to-day activities, from managing and overseeing warehouse operations to creating and managing warehouse goals identified in the strategic plan. Responsible for productivity goals and standards, OSHA compliance and safety, while providing industry-leading quality service.

Drive efficiencies and cost reductions within the department through timely implementation of policies and procedures and effective management of the warehouse staff. Develop, communicate and implement local warehouse department policies and state, national and OSHA regulations. Staff responsibilities include managing the warehouse supervisors and indirectly warehouse colleagues.

This position operates with discretion and authority.

Key Responsibilities

• Directs supervisors in managing the warehouse and assure the most efficient receiving and loading schedule that satisfies customer delivery needs while ensuring the lowest total distribution cost per case.
• Develop and implement policies and procedures that increase efficiencies of the department that meet or exceed customer expectations, resulting in high customer service ratings.
• Interview, select, and train warehouse supervisors.
• Provide effective leadership and demonstrate managerial courage while maintaining good rapport with colleagues. Ability to maintain and rally a team.
• Collaborate with peers to drive improvements in department/center performance against key metrics.
• Support and encourage an open-door policy to ensure open lines of communication with colleagues and respond to colleague issues or questions in a timely manner.
• Uncover, prioritize and eliminate issues at an operational and tactical level.
• Keep up with the latest in warehouse techniques and operating methods.
• Ensure colleagues follow all company policies and procedures in order to meet safety goals and guarantee that delivery schedules are consistently met.
• Coach and develop warehouse supervisors, including conducting performance management reviews and progressive disciplinary steps as necessary.
• Assists Director in obtaining an "excellent" rating from the LCE Quality Assurance Department as well as achieving outstanding ratings from internal and external inspections or audit agencies.
• Ensures warehouse equipment and security systems are properly maintained and functioning according to OSHA standards.

Required Knowledge, Skills and Abilities

• Bachelor's degree in Business Administration or related degree with minimum of five (5) years supervisory experience within the warehouse distribution industry, or equivalent of 8 years supervisory experience in the warehouse distribution industry.
• Possesses a strong understanding of FDA and OSHA compliance requirements, company policies and all national and state regulations and the ability to enforce them.
• Proficient in software applications such as Microsoft Word, Excel, PowerPoint, and Lotus Notes.
• Proven ability to build and maintain effective relationships and communicate with executive leadership, staff, customers and vendors.
• Prior experience forecasting and managing operating budgets as well as communicating variance.
• Evidence of strong analytical skills with demonstrated ability to make sound business-based decisions.
• Previous experience with developing and adhering to department metrics.
• Evidence of ability to effectively work in a fast-paced environment, handling multiple concurrent priorities.
• Trained on maintaining a non-union environment.

Working Conditions

• Acceptable working conditions. Some distractions due to elements constantly present.
• This position requires the ability to work after normal business hours, evenings and weekends as necessary.
• Working conditions less desirable than found in offices. Exposure to warehouse conditions.

Additional information

All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Blue Line Distribution.