Warehouse Manager | Etihad Park

THE ROLE: Warehouse Manager

LOCATION: Etihad Park – Willets Point, Queens, NY

About the Role

The Warehouse Manager is responsible for managing warehouse operations at Etihad Park with a focus on personnel leadership, operational execution, and guest service. The role supports the Director, Operations in delivering consistent, high-quality service, managing labor and inventory performance, and maintaining compliance with company policies and regulatory requirements.

What You’ll Do (Key Responsibilities & Outcomes)

• Ensure the control procedures are being used for cataloging, inventory control, bulk storage and distribution of materials, equipment and supplies and assist in maintaining this supply system.
• Coordinate all warehousing activities with management team and warehouse team, scheduling, payroll and monitoring the labor cost and effective use of employees.
• Receive store and distribute supplies and equipment in large, centralized warehousing operations and make sure they are delivered to the stands/pods prior to game day.
• Use storage systems, policies and procedures to ensure maximum use and efficiency of space and storage areas in warehousing operations.
• Submit reports of damage, outdated stock or supplies, over and under shipments, return of goods to vendors, etc.
• Contact vendors to reconcile invoice discrepancies, shortages, shipments or to arrange for emergency shipments or requisitions.
• Ensure compliance with all applicable health and safety regulations.
• Perform other related duties, tasks and responsibilities as required from time to time.
• Meets warehouse operational standards by implementing production, productivity, quality, and customer-service standards. Also resolves problems and identifies warehouse system improvements.
• Oversee the movement of inventory to and from warehouse and coordinates inventory transfers with related departments.
• Delivers supplies and equipment to departments by receiving and transferring items.
• Maintains storage area by organizing floor space, adheres to storage design principles, and recommends improvements.
• Maintains inventory by conducting daily/monthly physical counts, reconciling variances, and inputs data.
• Utilizes Yellow Dog Inventory System to record and track inventory flow between departments and perpetual inventories.
• Keeps equipment operating by enforcing operating instructions, troubleshooting breakdowns, requiring preventive maintenance, and calling for repairs.
• Ensure safety and health standards are recorded and maintained daily.
• Other duties as assigned by Senior Management

What You Bring (Qualifications & Experience)

• Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow
• Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
• Is very detail oriented with strong verbal and written communication skills.
• Ability to work independently and/or in a team environment
• Must have computer skills: Microsoft Word, Excel.

Education and Experience

• Bachelor’s degree.
• 2-5 years of supervisory experience in a high-volume, fast-paced, food and beverage, or hospitality environment.
• Excellent customer service.
• Strong technical skills, ability to create spreadsheets and planograms for storing and stocking.
• Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.
• Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships.
• Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.
• WORK ENVIRONMENT & TRAVEL
• Work Location: On Site
• Location/Venue: Etihad Park - NYCFC
• Flexibility to work extended hours, evenings, weekends, and holidays based on stadium events, matches, and concert schedules.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Ability to lift/move/maneuver at least 30-50 lbs.
• Constant standing, walking, bending, reaching and repetitive motions.
• Ability to work in all weather conditions.

Additional information

At Legends Global, our people power every success. You’ll work alongside exceptional talent, learn from world-leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences. If you’re driven to operate at the highest level, build with purpose, and help partners win on the biggest stages, you’ll thrive here.

Compensation

The salary range for this position is $85,000 annually commensurate with experience, skills, and qualifications. Legends Global offers a competitive total rewards package, including medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

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