Workplace Experience Manager

The Role

As Workplace Experience Manager, you’ll be the face of Doctronic and own the day-to-day employee experience in our NY office. You’ll keep the space running smoothly, from vendor relationships and supplies to events, in-office interviews and new employee onboarding, while serving as a force multiplier for our leadership team. You’ll manage complex calendars, anticipate needs before they’re voiced, and handle sensitive information with discretion. You will interact closely with Doctronic’s executive team. In-office Monday - Thursday in NYC.

What You'll Do

• Office administration:
• Manage outside vendors that support our office including IT, food, janitorial
• Be responsible for an office budget
• Take ownership of all coordination with the building
• Manage any urgent office issues in person, including facilities issues (leaks, broken lights, etc.)
• Manage all package deliveries, including breaking down boxes as needed
• Determine best approach to snacks and stock the kitchen; empty the dishwasher
• Manage incoming mail and distribute to appropriate team members
• Workplace Experience:
• Be the first friendly face of Doctronic for visitors who come to the office
• Support NY team events (happy hours, lunches, etc.)
• Review and approve larger team expenses through Ramp
• Research vendors for upcoming events
• Support ordering and distribution of company swag
• Plan and execute internal events, offsites, and team gatherings, including logistics and budget management
• Be a key partner in any senior team or company-wide off-sites
• Calendar coordination:
• Periodically coordinate senior team calendars for larger group meetings or time sensitive meetings
• Coordinate standing quarterly review meetings
• Support HR and Recruiting Initiatives:
• Support in-person interview calendars and conference room coordination
• Support onboarding and new hire orientation
• Address employee needs within the office space (noise, allergies, etc.)
• Handle confidential and sensitive information with absolute discretion
• Surface any in-person employee needs to HR

What We're Looking for

• 8+ years of experience as an Office Manager or Executive Assistant supporting C-level leadership, ideally at a fast-moving company.
• Experience as an office manager with team support as part of the responsibilities
• Exceptional organizational skills and an ability to juggle competing priorities without dropping details
• Strong written and verbal communication, with a polished, professional presence
• A high degree of discretion and sound judgment when handling sensitive or confidential information
• Comfort operating in ambiguity and building process where none exists yet
• Proficiency with common productivity and calendar tools (Google Workspace, Slack, Notion, expense platforms)
• Strong use of AI to streamline tasks, improve processes and reduce mistakes

Nice to Have

• Experience supporting teams in preparing materials for recurring meetings such as monthly KPI meetings, all hands, etc. (ideally with the help of AI)
• Familiarity with IT and security in offices