Associate Director, Operations Communications

About the role

Purpose

AbbVie's Corporate Communications team is responsible for enterprise internal and external communications to enhance and protect AbbVie's reputation. The team is seeking an experienced communications professional to join the Global Operations Communications team as Associate Director, Operations Communications.

Reporting to the Director, Global Operations Communications, this role will serve as a key strategic execution partner within the Global Operations Communications team, with primary responsibility for supporting communications across AbbVie's Supply Chain and Quality organizations and additional flexible communications support across functions for broader Operations priorities.

The Associate Director will lead day-to-day communications planning and execution, independently manage significant communications workstreams, and develop high-quality executive and employee communications that advance business priorities.

The successful candidate will combine strong strategic thinking with exceptional execution. They will be expected to quickly understand complex business priorities, translate them into clear and compelling communications, manage multiple initiatives independently and drive work from strategy through delivery in a complex, global organization.

Responsibilities

• Serve as a key strategic execution partner for Supply Chain and Quality communications, leading day-to-day communications planning and delivery and independently managing significant workstreams in partnership with the Director, Global Operations Communications.
• Develop high-quality executive communications, including presentations, speeches, talking points, employee messages, organizational announcements, videos and other leadership communications.
• Develop content across a range of internal and external Operations communications channels, including digital platforms, presentations, video, social media and other storytelling vehicles.
• Provide communications planning and execution support for broader Operations-wide priorities and initiatives, including employee meetings and leadership forums.
• Collaborate across the Global Operations Communications team and broader Corporate Communications organization to ensure alignment, share best practices and identify opportunities to amplify Operations stories.
• Manage external agency and vendor support as needed, providing clear direction and oversight to ensure high-quality execution.
• Manage multiple complex projects simultaneously, exercising strong judgment and prioritization while maintaining a high standard of quality, accuracy and attention to detail.
• Use communications insights, feedback and available measurement to continuously strengthen communications approaches and improve effectiveness.

Qualifications & Requirements

• Minimum of 10 years of integrated communications experience required, including at least five years in a complex corporate communications or agency environment.
• Bachelor's degree in communications, business, journalism, marketing, public relations or related field.
• Significant progressive experience in corporate communications, employee communications, executive communications or a related discipline.
• Experience with content management platforms and design tools, as well as working with external developers and vendors.
• Demonstrated experience developing and executing strategic communications programs that advance business priorities.
• Experience developing executive-level communications and working directly with senior leaders and stakeholders.

Knowledge, Skills, and Abilities

• Strategic thinker and exceptional executor, with the ability to move seamlessly between big-picture communications planning and hands-on delivery.
• Exceptional written and verbal communication skills and demonstrated ability to translate complex subjects into clear, concise and compelling communications.
• Strong executive presence and ability to build credibility and effective working relationships with senior leaders and key stakeholders.
• High degree of ownership, initiative and independence, with the judgment to move work forward while knowing when to engage others.
• Strong project management and prioritization skills, particularly in a fast-paced environment with multiple competing priorities.
• Ability to work effectively across functions and navigate a highly matrixed global organization through strong relationship management, collaboration and influence.
• Ability to travel domestically and internationally as needed to support business priorities, key meetings and events.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.