Bilingual Collector (Part-Time)
- Location
- Lansing, MI · On-site
- Job type
- Part-time
- Level
- Mid-level
- Listed
- 31 days ago
Skills & highlights for this role
- customer service
- collections
- payment processing
Also useful
- ACH payment processing
Stated benefits & perks
- Pet insurance
- 401k match
Responsibilities
- Initiating and receiving incoming and outgoing phone calls
- Establishing repayment schedules
- Facilitating receipt of payments via ACH and other methods
- Confirming data on the customer's account
- Achieving the departmental delinquency goals
Qualification
- Bilingual (Spanish/English)
- Strong communication and customer service skills
- Ability to handle confidential information and multitask effectively
- Previous experience in customer service, call center, or financial services is helpful but not required - we'll provide full training
Employee benefits
- Discounted childcare
- Pet Insurance
- 401k with employer match
- Adjustable desks that can be raised or lowered to sit or stand
- Complimentary snacks
At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.
First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.
- Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.
- First National Bank of America is an Equal Opportunity Employer.
- #LI-Onsite
About First National Bank of America
First National Bank of America is looking for customer-focused candidates to contact borrowers with past-due mortgage accounts. We provide training for candidates with excellent communication and customer service skills, irrespective of their previous work experience. A successful Mortgage Collector should be goal-oriented and excel in a fast-paced environment. Join our team of dedicated professionals in assisting our customers, where you'll use your exceptional customer service skills to handle a variety of situations.
- Compensation includes an hourly wage plus the opportunity to earn monthly bonuses based on performance
- Our Lansing location borders East Lansing - perfect for students or locals near by!
Equal opportunity and legal notices
First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines.
From First National Bank of America's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Bilingual Collector (Part-Time) role at First National Bank of America, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Bilingual Collector (Part-Time) job at First National Bank of America located?
This Bilingual Collector (Part-Time) position at First National Bank of America is located in Lansing, MI (On-site). Always check First National Bank of America's application page for specific state eligibility or relocation policies.
What qualifications are required for Bilingual Collector (Part-Time) at First National Bank of America?
For the Bilingual Collector (Part-Time) role, First National Bank of America highlights experience with customer service, collections, payment processing. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Bilingual Collector (Part-Time) position at First National Bank of America?
This listing links directly to First National Bank of America's Greenhouse application page. You can apply directly on First National Bank of America's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.