Small Business Collections Representative (Hybrid)
- Pay
- $25 per hour
- Location
- Denver, CO · Hybrid
- Job type
- Full-time
- Level
- Mid-level
- Listed
- 24 days ago
Skills & highlights for this role
- collections negotiation
- FDCPA compliance
- FCRA compliance
Also useful
- Salesforce
Stated benefits & perks
- Health
- Dental
- Vision
- 401k match
- Pto
About the role
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-Hybrid
About the role
A Collections Representative is primarily responsible for providing small businesses with payment options to fit their unique situations and allowing them to maintain personal and professional dignity as they fulfill their financial obligation to our company. As a Collections Representative, you will have the opportunity to ensure positive interactions with our small business customers when they have encountered a hardship.
Responsibilities
- Handle inbound and outbounds calls to customers regarding overdue payments
- Find solutions for customers who are past due on their account to get them back up to date
- Follow up with customers via email and answer any questions that they may have
- Maintain accurate, up-to-date information of customer interactions
- Move existing customers through various stages of delinquency with a proficiency to brings loans to a current status
- Follow all collection laws and legal practice
Requirements
- Strong verbal communication and negotiation skills
- Aptitude to express empathy and patience while discussing sensitive issues
- Ability to balance multiple priorities, independently problem solve, and effectively handle changing situations
- The drive to exceed your goals in a fast-paced, metric driven environment
- Computer proficiency and accurate data entry skills required
- Prior experience using Salesforce is a plus
- Knowledge of FDCPA and FCRA practices
Compensation
The budgeted hourly rate for this position is $25.00. Additional compensation for this role may include commission or bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.
Benefits & Perks
- Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
- Health, dental, and vision insurance including mental health benefits
- 401(k) matching plus a roth option (U.S. Based employees only)
- PTO & paid holidays off
- Sabbatical program (for eligible roles)
- Summer hours (for eligible roles)
- Paid parental leave
- DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
- Employee recognition and rewards program
- Charitable matching and a paid volunteer day…Plus so much more!
About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions.
Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.
Equal opportunity and legal notices
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.
From Enova International's careers page, first listed on Rolev.ai on October 17, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Small Business Collections Representative (Hybrid) role at Enova International?
The Small Business Collections Representative (Hybrid) posting at Enova International states compensation of $25 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Enova International's official career site.
Where is the Small Business Collections Representative (Hybrid) job at Enova International located?
This Small Business Collections Representative (Hybrid) position at Enova International is located in Denver, CO (Hybrid). Always check Enova International's application page for specific state eligibility or relocation policies.
What qualifications are required for Small Business Collections Representative (Hybrid) at Enova International?
For the Small Business Collections Representative (Hybrid) role, Enova International highlights experience with collections negotiation, FDCPA compliance, FCRA compliance. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Small Business Collections Representative (Hybrid) position at Enova International?
This listing links directly to Enova International's Greenhouse application page. You can apply directly on Enova International's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.