Billing Coordinator

About the role

We are seeking a Billing Coordinator to join our Finance team at Accredited Labs.

As our billing coordinator, you will be responsible for ensuring timely and accurate billing of customers across multiple branch locations. This includes creating and sending invoices, managing billing inquiries, collaborating with operational and finance teams, and supporting the accounts receivable process. This role reports to the Shared Services Manager and is a critical individual contributor in the finance department.

Day to Day Responsibilities

• Generate and send accurate customer invoices in a timely manner
• Collaborate with operational teams to ensure all billable services are properly captured and billed
• Review work orders, service documentation, and customer contracts to ensure proper billing
• Respond promptly and professionally to customer inquiries related to invoices and billing discrepancies
• Maintain organized records of customer billing and payment history
• Support collections efforts by tracking overdue accounts and communicating with customers
• Reconcile billing data and resolve discrepancies proactively
• Provide regular reporting on billing status, outstanding balances, and revenue trends
• Recommend and implement process improvements to streamline billing workflows
• Ensure compliance with internal controls and company billing policies
• Assist in month-end close processes related to accounts receivable and revenue recognition
• Other duties as assigned

Basic Qualifications

• Minimum of 2 years of experience in billing, invoicing, or related accounting/administrative function
• Strong attention to detail and high level of accuracy
• Ability to manage and prioritize multiple tasks in a fast-paced environment
• Excellent written and verbal communication skills
• Strong Microsoft Excel skills and proficiency in general accounting software

Nice to have

• Experience in a multi-branch service environment
• Familiarity with NetSuite or similar ERP system
• Understanding of basic revenue recognition principles
• Previous experience in calibration services or technical service industries a plus

Benefits

We value our team and are proud to offer a comprehensive benefits package for all full-time employees, including:

• Health Insurance - Comprehensive medical coverage to support your well-being
• Dental Insurance - Preventive and restorative care to keep you smiling
• Vision Insurance - Coverage for eye exams, glasses, and contacts
• 401(k) with Company Match - Plan for your future with our retirement savings plan and generous employer match
• Company-Paid Life Insurance - Peace of mind with fully covered life insurance
• Paid Time Off (PTO) - Enjoy a healthy work-life balance with paid time off
• Paid Holidays - Celebrate and recharge with paid company holidays
• Company-Provided Equipment - All necessary tools and technology supplied to help you succeed in your role