Billing Specialist (Client Opening)

About the role

• Location: Kalkaska, MI
• Schedule: Monday-Friday, 8:00 AM-4:00 PM
• Work Arrangement: 100% In-Office
• Classification: Hourly

About the Role

We are seeking a detail-oriented and adaptable Billing Specialist to support ongoing weekly invoice processing for utility and storm-related work. This position plays an important role in ensuring invoices are prepared accurately, billing records are maintained, and internal teams have the information needed to keep work moving smoothly.

This is a great opportunity for someone with billing experience who enjoys working in a small office environment, is comfortable using existing Excel spreadsheets and data structures, and is willing to learn additional administrative processes that support business operations.

Key Responsibilities

• Prepare, review, and issue customer invoices accurately and timely.
• Process weekly billing for utility and storm-related work.
• Verify billing information, including rates, charges, supporting documentation, and applicable terms.
• Maintain accurate and organized billing records, including invoices, payment records, and customer information.
• Work with internal teams, including Operations and Finance, to resolve billing questions or documentation needs.
• Assist with invoice follow-up as needed.
• Support quarter-end and year-end billing or reconciliation activities as needed.
• Cross-train on union employee onboarding processes, including drug screen coordination and online platform entry.
• Assist with pre-employment drug screening, background check coordination, and onboarding system entry as needed.
• Support general office and administrative tasks as assigned.

What We're Looking For

• 3+ years of billing experience preferred.
• Construction, utility, storm work, or related industry billing experience is a plus, but not required.
• Comfortable working within existing Excel spreadsheets and established data structures.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to prioritize tasks and meet deadlines.
• Professional communication skills and ability to work effectively with internal teams.
• Willingness to learn new processes and take on varied responsibilities in a small office environment.
• Flexible, dependable, and adaptable in a dynamic work setting.

Preferred Qualifications

• Prior experience in billing, accounts receivable, or administrative finance support.
• Familiarity with accounting software or billing platforms.
• Experience supporting employee onboarding, drug screen coordination, background checks, or HR-related administrative processes.
• Experience in a construction, service, utility, or field-based work environment.

Work Environment

This position is based fully onsite in our Kalkaska office. The role is primarily office-based with limited customer interaction.