Care Coordinator (Jenkintown, PA)

About the role

Ennoble Care is seeking an experienced Patient Care Coordinator to join our growing team! This position would be working within a Monday-Friday, 8:30am-5:00pm schedule, on-site in Jenkintown, PA.

Duties and Responsibilities

• Prioritize urgent appointment task
• Assures that all messages are completed and distributed appropriately
• Reviews and updates patient insurance information
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
• Displays excellent communication skills
• Maintains provider daily appointment quota
• Have new patients scheduled within 3-5 business days
• Insurance preauthorization
• Places calls to the patients for the providers when needed
• Handles voicemails daily and ensures all inquiries are handled properly.
• Correctly notate patient charts to maintain up to date accuracy.

Qualifications

• Must be comfortable with speaking on the phone for large amounts of the day.
• Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service.
• Ability to take accurate notes to document each task in a timely manner.
• Ability to multitask between different patients and workstreams while remaining organized and efficient with time.
• Ability to thrive in a fast-paced environment.
• Must be able to work full-time, Monday through Friday, daytime hours, on-site in Jenkintown, PA.
• Must be proficient in using a computer, including Outlook and other Microsoft Office programs.
• Knowledge of basic healthcare terms, conditions, roles, and basic care principles.
• Candidate must be able to pass a background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis.

Pay rate starts at $18/hr

Full-time employees qualify for the following benefits

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
• Paid Time Off
• Paid Office Holidays

All employees qualify for these benefits

• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.