Customer Service Representative
- Location
- Fremont, CA · On-site
- Job type
- Full-time
- Level
- Mid-level
- Listed
- 30 days ago
Skills & highlights for this role
- MS Word
- Microsoft Excel
- order processing
- architectural drawing interpretation
Stated benefits & perks
- Pto
- Holidays
Come Join Us!
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.
Start your journey with OBE and help us build the future.
What You'll Get to Do
The Customer Service Representative is focused on providing product/service information, processing orders, resolving issues, and reports to the Customer Service Manager.
This role is perfect for an individual who has an attention to detail (safety, quality, efficiency) strong work ethic/reliability and is a problem solver. A vital member of the Customer Service Department, this is an opportunity to build a career with an industry leader.
Job responsibilities include
- Maintain a broad knowledge of clients, products and services of the organization.
- Document customer interactions and transactions.
- Accurately process phoned, faxed and emailed quotes and orders in accordance with cut off times and other time constraints that may exist.
- Data entry of faxed, emailed, and phoned in orders for production.
- Communicate with customers to determine expected delivery date and time.
What We Are Looking For
- Must have a strong MS Word and Excel Office Skills.
- Organized with the ability to handle numerous projects and prioritize workload.
- Must be able to communicate effectively and professionally, both verbally and in writing.
- Ability to read and understand architectural drawings, specifications, and customer request for pricing.
- Self-starter with the ability to work with minimal supervision with solid memory retention and focus.
What OBE Offers You
- Benefits that benefit you - industry competitive benefits at the lowest cost to the employee
- Work-life balance - PTO and holidays, including floating holidays you can choose
- Compensation that rewards your hard work - A pay-for-performance culture with potential for annual raises and bonuses
- Training - We will equip you with the knowledge and skills you need to succeed
Equal opportunity and legal notices
OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.
From OBE's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Customer Service Representative role at OBE, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
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More at OBE
All OBE jobsCommon questions
Where is the Customer Service Representative job at OBE located?
This Customer Service Representative position at OBE is located in Fremont, CA (On-site). Always check OBE's application page for specific state eligibility or relocation policies.
What qualifications are required for Customer Service Representative at OBE?
For the Customer Service Representative role, OBE highlights experience with MS Word, Microsoft Excel, order processing, architectural drawing interpretation. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Customer Service Representative position at OBE?
This listing links directly to OBE's Greenhouse application page. You can apply directly on OBE's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.