Director, Revenue Growth Professional Services
- Location
- Durham, NC · On-site
- Job type
- Full-time
- Level
- Director
- Experience
- 8+ years
- Listed
- 31 days ago
Skills & highlights for this role
- solutioning process
- professional services sales
- account expansion
Also useful
- AI and automation for sales
- retail technology
- POS platforms
Stated benefits & perks
- Health
- Dental
- Vision
- 401k match
About the role
Toshiba Global Commerce Solutions is seeking a Director of Revenue Growth - Professional Services to drive revenue growth of our Professional Services offerings in support of our sales force, as we expand adoption of the ELERA software platform among retail clients. This role owns the solutioning process that enables Professional Services to effectively support the sales cycle-from early opportunity shaping through signature-and works closely with Client Success to grow existing accounts.
Required Qualifications
- 8+ years in professional services, sales, or revenue-focused roles, ideally in enterprise software and/or services companies
- Experience managing or coordinating consulting or sales-facing teams in a matrixed environment
- Experience owning or improving a solutioning/sales process, including applying AI or automation to scale repeatable practices
- Strong relationship-management skills, with experience advising strategic accounts directly
- Strong analytical and cross-functional influencing skills
- Familiarity with retail technology, POS, or commerce platforms a plus
Key Responsibilities
Team Leadership & Client Segments
- Manage/coordinate a team of Consulting Partners dedicated to the largest strategic services accounts, advising clients directly and driving expansion within those accounts
- Manage/coordinate a team of Professional Services Opportunity Owners responsible for deal solutioning, from opportunity qualification through signature
- Work across client segments to ensure appropriate coverage and prioritization based on deal size, complexity, and strategic value
Sales Support & Solutioning
- Own the PS solutioning and sales process end-to-end, ensuring consistent, high-quality support for the sales force throughout the deal cycle
- Partner directly with sales teams to shape, scope, and position PS offerings within opportunities
- Identify opportunities to apply AI and automation to the solutioning and sales process to improve speed, consistency, and repeatability
- Develop and maintain playbooks, templates, and tools that scale solutioning quality across the team
Account Growth & Cross-Functional Collaboration
- Partner closely with Client Success teams to identify and pursue expansion opportunities within existing accounts
- Collaborate with Sales leadership to align PS resourcing and solutioning support with pipeline priorities and revenue targets
- Develop metrics and reporting to track PS's contribution to new and expansion revenue, solutioning velocity, and deal win rates
- Represent PS revenue growth performance and process improvements in executive planning and revenue forecasting discussions
About the Company
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.
The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:
- Group health coverage (medical, dental, & vision)
- Employee Assistance Programs
- Pre-tax spending accounts
- 401(k) plan (with company match)
- Company provided life insurance
- Pet Insurance
- Employee discounts
- Generous paid holiday schedule, paid vacation & sick/personal days
Equal opportunity and legal notices
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation.
Diversity, Equity & Inclusion
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.35(c)
From Toshiba Global Commerce's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Director, Revenue Growth Professional Services job at Toshiba Global Commerce located?
This Director, Revenue Growth Professional Services position at Toshiba Global Commerce is located in Durham, NC (On-site). Always check Toshiba Global Commerce's application page for specific state eligibility or relocation policies.
What qualifications are required for Director, Revenue Growth Professional Services at Toshiba Global Commerce?
For the Director, Revenue Growth Professional Services role, Toshiba Global Commerce highlights 8+ years of relevant experience; experience with solutioning process, professional services sales, account expansion. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Director, Revenue Growth Professional Services position at Toshiba Global Commerce?
This listing links directly to Toshiba Global Commerce's Greenhouse application page. You can apply directly on Toshiba Global Commerce's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.