Driver Manager - Company

About the role

Department: Operations

Job Summary

We are seeking a Fleet Manager to be responsible for managing and supervising all inbound and outbound / events for an assigned fleet of non-union, long-haul drivers to guarantee safe, on-time delivery. Strong Fleet Managers think on a detailed but big picture scale and who can make decisions "on the fly."

Key Responsibilities

• Build and maintain relationships as coaches and advocates for our drivers for: company, dedicated division, contract division, graduates, regional and/or Canadian fleets.
• Driving a high level of engagement with your fleet - committing to the career success and personal growth of your drivers through positive working relationships
• Reviewing scheduled pick-up and delivery appointments daily so that plenty of HOS (hours of service) are available to complete the trip on time
• Confirming that each driver is fully informed of all customer and company expectations when freight assignment is received
• Routing drivers for scheduled home time and assist in securing equipment at authorized locations
• Motivating drivers to hit KPIs such as utilization, service, safety, retention and optimization
• Counseling drivers who violate safety standards or are out of compliance with DOT, and arrange for specific re-training to help them regain good standing
• Communicating service disruptions to internal associates so that deliveries are still made in time
• Provide leadership, guidance, and support to your assigned driver s
• Providing real time data to system(s) of record for load assignments, planning, tracking and tracing
• Foster a positive and collaborative work environment.

Minimum Qualifications

• Strong computer skills in a Windows environment, including Outlook, Excel, and Word
• Excellent communication and interpersonal skills.
• Highly organized and must be able to interact effectively at all levels, both internally and externally
• Proven track record of making rational decisions in both routine and emergency situations
• Able to handle high volumes of inbound email
• Ability to perform in an environment with rapidly changing priorities and competing deadlines
• Strong leadership skills, decision -making abilities, taking initiative and capable of both autonomic and team environments
• Keen analytical skills, attention to detail and knowledge of time/distance geography preferred
• Ability to handle high volumes of inbound email, phone calls and satellite communications

Preferred Qualifications

• Transportation/Logistics experience
• Strong knowledge of DOT regulations and transportation industry best practices.

Skills and Abilities

• Strong communication
• Technologically Advanced
• DOT Regulations Know ledge
• Analytical
• Problem Solving
• Empathy
• Strong Organization
• Active Listener
• D ecision making ability
• KPI management
• Documentation
• Conflict resolution

Physical Demands

• Prolonged periods sitting at a desk and working on a computer

Work Experience

• 2+ years in professional work setting, 1+ years Transportation/Supply Chain preferred

Workshift: M-F (Weekend Rotation) (United States of America)