ServiceNow
Technology & SoftwareDirect SmartRecruiters career site

Executive Assistant

Pay
$94,000 – $155,100 per year
Location
Newport Beach, CA (Remote) · On-site
Job type
Full-time
Level
Senior
Experience
5+ years
Listed
19 days ago

Skills & highlights for this role

  • calendar management
  • Microsoft Outlook
  • Microsoft Teams
  • Office 365
  • event coordination

Also useful

  • social media management
  • vendor management
  • financial operations

Position Overview

The Executive Assistant is a force multiplier and operational partner to the Senior Executive Assistant, supporting the executive office of the President and Chief Financial Officer. This role focuses on event execution, communications support, administrative operations, and after-hours backup.

The Executive Assistant reports to the Senior Executive Assistant and works under their strategic direction on all complex or executive-facing decisions. The Sr. EA retains ownership of calendar management, strategic cross-functional coordination, executive communications strategy, and complex vendor relationships. The Executive Assistant amplifies the Sr. EA's capacity by owning execution on defined operational areas.

Key Responsibilities

Event Coordination & Logistics: Execute event planning and logistics under Sr. EA strategic direction, including departmental meetings, executive office events, and organization-wide initiatives (e.g., holiday parties, town halls, all-hands meetings) Manage vendor coordination, catering, transportation, and on-site setup Track RSVPs, attendee confirmations, and special accommodations Ensure all prep materials for upcoming meetings are available and accounted for; track meeting attendees and flag status to Sr. EA to determine next steps Ensure materials and run-of-show documents are available to President and CFO Handle post-event follow-up and execute event troubleshooting and real-time problem-solving Communications Support & Coordination: Under the Sr EA guidance, the EA role will: Manage routine email processing, routing, and responses Coordinate scheduling emails, meeting confirmations, and calendar updates Maintain communication logs and prepare executive communication summaries Calendar & Scheduling Support: Maintain calendar accuracy and update logistics for confirmed meetings Monitor the calendar for conflicts and flag to Sr. EA immediately Prepare weekly calendar reviews and highlight key activities for Sr. EA Coordinate with external participants on scheduling logistics Support scheduling calls and meeting coordination under Sr. EA direction Administrative Operations & Support: Maintain OCFO filing systems, databases, and operational documentation Prepare executive materials: reports, presentations, briefing documents Handle office management and supply ordering Process expenses, reimbursements, and financial documentation Manage shared calendars, scheduling tools, and software administration Cross-Functional Coordination: Execute multi-executive scheduling logistics under Sr. EA strategy Set up meetings and coordinate follow-up on Sr. EA direction Manage operational details with internal stakeholders Document meetings, action items, and deliverables Serve as escalation point for operational issues Team Operations & Knowledge Management: Assist with EA team scheduling and coordination Update and maintain EA playbooks and operational documentation Support onboarding and knowledge transfer procedures Maintain shared team resources and calendars Document processes and operational best practices After-Hours & Urgent Support: Handle urgent after-hours requests and escalate appropriately Maintain communication during business-critical situations Escalate all executive-facing decisions to Sr. EA Reporting & Authority: Reports to: Senior Executive Assistant Authority Level: Operational execution on defined responsibilities under Sr. EA direction.

Does not own calendar strategy, executive communications strategy, or cross-functional coordination strategy. All executive-facing or strategic decisions escalate to Sr. EA.

Required Qualifications & Competencies

5+ years as an Executive assistant This position will require trips to the Bay Area Social media skills, including creating and managing content across platforms Strong organizational and project management skills; ability to manage multiple priorities Excellent written and verbal communication; professional correspondence ability Ability to work independently and follow Sr. EA direction without constant oversight Strong attention to detail and accuracy in documentation and logistics Ability to remain calm and problem-solve in high-pressure environments Proficiency with Outlook, Teams, Office 365, and calendar management software Demonstrated ability to follow processes and escalate appropriately Flexible, adaptable, and willing to adjust priorities as needed Discretion and professionalism in handling confidential information

Pay and benefits

Experience supporting C-suite or senior executive team Event planning and coordination experience Experience with vendor management and contract coordination Knowledge of financial operations or compliance requirements Experience working as part of a larger administrative team What Success Looks Like: Sr. EA can delegate event execution without micromanaging logistics Routine communications are handled professionally without Sr. EA involvement Executive-facing communications always go through Sr. EA before delivery Calendar logistics are executed perfectly; Sr. EA owns the calendar strategy Urgent after-hours issues are handled competently or escalated immediately Sr. EA has more bandwidth for strategic work due to execution support No duplicate effort or parallel decision-making between Executive Assistant and Sr. EA Work Environment & Expectations: Fast-paced environment with competing priorities and time-sensitive requests Occasional after-hours support for urgent executive needs Collaboration with Sr. EA, finance teams, compliance, and cross-functional partners High level of professionalism and confidentiality required Flexibility and adaptability to changing circumstances and priorities Support role-all executive decisions and strategy owned by Sr. EA Key Distinctions: This Role vs. Senior Executive Assistant: Executive Assistant OWNS: Event execution and vendor logistics Routine communications and scheduling Administrative operations and documentation After-hours urgent support Senior Executive Assistant OWNS: Calendar strategy and all hold decisions Executive communications strategy and messaging Cross-functional coordination and stakeholder relationships Compliance and governance decisions Strategic project coordination All executive-facing interactions and decisions Supervision and direction of Executive Assistant role Travel logistics coordination (managed through external Travel Manager) For positions in this location, we offer a base pay of $94,000 - $155,100, plus equity (when applicable), variable/incentive compensation and benefits.

Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here.

To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Accommodations We strive to create an accessible and inclusive experience for all candidates.

Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.

All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

About the Company

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention.

Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Read the original posting

From ServiceNow's careers page, first listed on Rolev.ai on October 21, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

What is the salary for the Executive Assistant role at ServiceNow?

The Executive Assistant posting at ServiceNow states compensation of $94,000 – $155,100 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on ServiceNow's official career site.

Where is the Executive Assistant job at ServiceNow located?

Yes, this Executive Assistant opening at ServiceNow is listed as Newport Beach, CA (Remote) (On-site). Always check ServiceNow's application page for specific state eligibility or relocation policies.

What qualifications are required for Executive Assistant at ServiceNow?

For the Executive Assistant role, ServiceNow highlights 5+ years of relevant experience; experience with calendar management, Microsoft Outlook, Microsoft Teams, Office 365, event coordination. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Executive Assistant position at ServiceNow?

This listing links directly to ServiceNow's SmartRecruiters application page. You can apply directly on ServiceNow's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.