Executive Assistant to CEO

Role Summary

As Executive Assistant to the CEO, you will serve as the operational right hand to Imprint's Founder and CEO at a pivotal stage of the company's growth. This is a high-ownership, high-trust role that exists to create meaningful leverage for the CEO by managing complexity, protecting their focus, and ensuring the company's operating rhythm runs without friction.

You will act as a strategic partner and force multiplier - anticipating needs before they arise, making sound judgment calls on behalf of the CEO, and ensuring that nothing falls through the cracks across a fast-moving, high-stakes environment.

This role is based in New York City and requires in-office presence aligned with the CEO's schedule.

What Success Looks Like in the First 90 Days

• Fully owns the CEO's calendar with minimal ramp - making confident prioritization calls independently
• Established as a trusted gatekeeper and liaison by internal teams, board members, investors, and external partners
• All board meetings, investor meetings, and partner events run seamlessly with zero logistical gaps
• Travel logistics are managed proactively with contingency plans in place before they're needed
• A reliable system exists to track and close every action item and commitment from the CEO's meetings
• Has identified and implemented at least one meaningful improvement to how the CEO's office operates

Responsibilities

• Own and optimize the CEO's calendar end to end - balancing internal meetings, board commitments, investor conversations, partner meetings, and protected focus time across multiple time zones
• Coordinate all logistics for board meetings, investor meetings, and partner events including materials preparation, attendee communications, room setup, travel, and follow-up
• Manage all domestic and international travel end to end - flights, hotels, ground transportation, itineraries, and backup plans
• Serve as a trusted gatekeeper and liaison between the CEO and internal teams, investors, board members, and external stakeholders
• Track and drive closure on action items, commitments, and deliverables that emerge from the CEO's meetings and conversations
• Support key company moments - all-hands meetings, leadership offsites, major announcements - by owning logistics and ensuring smooth execution
• Draft emails, messages, and documents on behalf of the CEO that reflect the CEO's voice and standards
• Proactively identify and implement improvements to how the CEO's office operates - better systems, tools, and workflows that reduce friction and create more leverage
• Support light personal tasks as needed during high-intensity periods to keep the CEO focused on the business

Qualifications

Required

• Demonstrated track record of supporting a CEO, Founder, or C-suite executive at a fast-paced, high-growth company - with clear accountability for keeping a complex operation running
• Experience managing high-volume, high-stakes calendars and travel logistics across multiple time zones
• Exceptional organizational skills - a proven system for managing complexity and ensuring nothing slips
• Impeccable judgment and discretion with sensitive, confidential information across all areas of a business
• Strong written and verbal communication skills, including the ability to draft on behalf of an executive in their voice
• High ownership orientation - sees what needs to happen and makes it happen without waiting to be told
• Comfortable operating in ambiguity and rapidly shifting priorities; adapts quickly and keeps everything moving
• Proficiency with modern productivity tools including Google Workspace, Slack, and Notion; ability to quickly adopt new and AI-powered workflows

Nice to Have

• Experience supporting a CEO through fundraising rounds, board governance processes, or an IPO
• Familiarity with fintech, financial services, or payments
• Experience in a company with 100-500 employees during a period of rapid scaling

Perks & Benefits

• Competitive compensation and equity packages
• Leading configured work computers of your choice
• Flexible paid time off
• Fully covered, high-quality healthcare, including fully covered dependent coverage
• Additional health coverage includes access to One Medical and the option to enroll in an FSA
• 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
• Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

• Imprint is committed to a diverse and inclusive workplace.
• Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards.
• If you are passionate about FinTech and eager to grow, let’s move the world forward, together.