Front Desk Receptionist

Accessibility Note

JOB TITLE: Receptionist

General Summary of Duties

To provide support to administrative office staff assuring a smooth departmental work flow. Responsible for performing daily tasks such as sorting mail, answering phone and routing incoming calls, filing, copying, data entry, and other similar duties, using a computer terminal. Relieves office staff of clerical work, and minor administrative and business detail.

Essential Functions

• Answer, screen, and forward calls, providing information and taking messages
• Interact with all levels of management
• Make bank deposits when needed
• Prepare check logs
• Meet and greet visitors entering the office, determine the nature or purpose of visit, and direct or escort them accordingly
• Compose and prepare routine correspondence
• Create and maintain spreadsheets and reports
• Keep reception area neat
• Keep conference room clean and neat for meetings
• Collect, sort, distribute, and prepare mail and courier deliveries
• Back up for other assistants
• Determine appropriate direction for business inquiries
• Daily filing and retrieving of files
• Printing purchase orders and other supporting documentation for Accounts Payable staff
• Prepare materials for meetings as required
• Maintain organized filing systems
• Arrange conference calls
• Complete a variety of special projects
• Perform other duties as assigned

Education/requirements

• High School Diploma
• Associates Degree preferred
• 2+ years of administrative experience

Knowledge

• Knowledge of policies and procedures.
• Knowledge of Microsoft Word, Word Perfect, Excel, PowerPoint skills, QuickBooks, computer systems, programs and spreadsheet applications.
• Knowledge of medical terminology preferred.

Skills

• Skill in gathering and reporting claim information.
• Strong verbal, interpersonal and written communication skills required.
• Skill in solving utilization problems.
• Skill in written and verbal communication and customer relations.

Abilities

• Ability to work with effectively with executive offices, medical staff and external agencies.
• Must be able to work in a fast paced environment and be client service oriented.
• Ability to identify, analyze and solve claim problems.
• Must be self-motivated, have excellent organizational skills, good judgment skills and a team player.

Benefits

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!