Front Desk Receptionist - Part Time
- Location
- Strongsville, OH · On-site
- Job type
- Part-time
- Level
- Mid-level
- Education
- High school diploma or equivalent
- Listed
- 23 days ago
Skills & highlights for this role
- customer service
- phone handling
- appointment scheduling
- patient records
Also useful
- managed care plans
Stated benefits & perks
- 401k match
- Parental leave
About the role
What would you do? - The Specifics Ensures high quality customer service while following all safety protocols. Ensures a smooth flow of customers through the store. Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol. Processes and understands managed care plans while obtaining document information from the insurance company as needed. Provides customers basic and accurate information.
Schedules and confirms appointments, follow-up visits and classes. Files all patient records daily and pulls patient files for the next day's appointments. Checks order status and notifies customers when orders are in or of any delays. Keeps reception area tidy and presentable with all necessary materials. Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
Participates in regularly scheduled mandatory communication meetings.
Qualifications & Requirements
- Are you the right fit? - The Suitable Talent Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
- 0-2 years related experience or training preferred.
- Experience handling multiple phone lines preferred.
- Strong customer service skills required Strong organizational skills required Education: High School Diploma or equivalent.
Additional Information
At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.
Our Benefits Include: 401k retirement savings with company match and stock purchase plan Paid sick time Parental leave Employee eyewear discount College scholarship program Focus on Professional Growth and Career Fulfillment: Training programs available Access to educational courses Emphasis on internal promotions and career advancement At National Vision, you'll enjoy more than just a job - you'll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth.
Join us today and see your future clearly!
About the Company
America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price. For more details about America's Best, visit AmericasBest.com.
At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly.
They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person. How would you like Sundays off? Yes, every Sunday we're closed!
Equal opportunity and legal notices
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
From National Vision's careers page, first listed on Rolev.ai on October 17, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Front Desk Receptionist - Part Time job at National Vision located?
This Front Desk Receptionist - Part Time position at National Vision is located in Strongsville, OH (On-site). Always check National Vision's application page for specific state eligibility or relocation policies.
What qualifications are required for Front Desk Receptionist - Part Time at National Vision?
For the Front Desk Receptionist - Part Time role, National Vision highlights a high school diploma or equivalent; experience with customer service, phone handling, appointment scheduling, patient records. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Front Desk Receptionist - Part Time position at National Vision?
This listing links directly to National Vision's SmartRecruiters application page. You can apply directly on National Vision's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.