Front Office Representative

About the role

We are seeking a detail-oriented and customer-focused Front Office Representative to be the first point of contact for our clients and visitors. This role involves managing front desk operations, providing administrative support, and ensuring a seamless and professional experience for all guests.

Responsibilities

• Greet and assist visitors, clients, and staff in a friendly and professional manner.
• Answer, screen, and direct incoming calls promptly.
• Manage appointment scheduling and meeting room bookings.
• Maintain an organized reception area and ensure it is presentable at all times.
• Handle incoming and outgoing correspondence, including mail and packages.
• Provide administrative support to various departments as needed.
• Maintain accurate records and update internal databases.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Proven experience in front office, administrative, or customer service roles.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle multiple tasks in a fast-paced environment.
• Professional appearance and demeanor.

Benefits

• Competitive salary within the range of $51,000 - $55,000 annually.
• Opportunities for professional growth and career advancement.
• Comprehensive health, dental, and vision insurance.
• Paid time off and company holidays.
• Supportive and collaborative work environment.