Inside Sales Representative

About the role

Brooklyn Sports & Entertainment creates bold, authentic, and unforgettable experiences that redefine sports, entertainment, and hospitality, The Brooklyn Way. As the parent company of marquee properties including the Brooklyn Nets, NY Liberty and Barclays Center, Brooklyn Sports & Entertainment operates at the intersection of live entertainment, premium hospitality, and community engagement.

As it expands its existing portfolio, Brooklyn Sports & Entertainment now includes BK MAG, as well as Brooklyn Wine Club, and a hospitality business developing several location-based entertainment properties.

Whether on the court, on stage, or in the workplace, Brooklyn Sports & Entertainment is driven by a pursuit of excellence-constantly evolving, innovating, and pushing boundaries to elevate its business and expand its fan base. The company is deeply committed to fostering a culture of belonging and inclusion, both internally and across its communities, ensuring that every interaction reflects its values of growth mindset, integrity, accountability and care.

We are guided by our core values

• Integrity: Be intellectually honest at all times. Demonstrate the highest professional and ethical standards.
• Care: Care for everything and everyone around us. Practice empathy, respect, and inclusion to promote an environment of excellence and success.
• Growth Mindset: Develop ourselves and those around us. Experiment, learn, and improve from everything we do.
• Accountability: Deliver on our word, take responsibility for our actions, and work in the interest of our team.

Summary

Brooklyn Sports & Entertainment seeks Inside Sales Representatives with a desire for career growth, training, and development within a professional sports organization. Our Inside Sales Representatives strive to pursue new business opportunities through consultative relationship building. Incoming representatives will learn how to sell Season Memberships, Suite Rentals, Group Events, Arena Events, and more through our training program. The ideal candidate must be coachable, have a positive attitude, and desire career and personal growth.

Inside Sales Representatives will report to the Manager of Inside Sales. Candidates will be selected for set start dates in January and June based on candidate and position availability.

What You Will Do

• Achieve daily, weekly, and monthly required activity goals, including time-blocked call campaigns to focus on the task in a fast-paced, fun environment.
• As a sales expert, you will apply strategic training methods to sell the full menu of Brooklyn Sports & Entertainment products, including but not limited to season memberships, group experiences, and premium products.
• Build relationships with prospective customers via outbound communication efforts and enhance those relationships through face-to-face meetings using our proprietary event-based selling model.
• Discover leads by researching prospective clients within the metropolitan area and developing network referrals.
• Achieve and exceed individual monthly and annual goals set by the Manager of Inside Sales.
• Attend all Brooklyn Nets, plus select NY Liberty home games and Barclays Center events, to leverage face-to-face meeting opportunities with prospective clients, assist with sales efforts through strategic sales table buy-now incentives, and conduct concourse intercepts throughout the game.
• Attend special Brooklyn Nets events such as the season ticket member party, pre-game events, Practice in the Park, and other lead-generating networking events.
• Attend daily training and development sessions led by our leadership team, including our in-house Director of Training & Development.

Who You Are

• Has a positive attitude and the desire to grow a professional career within an organization backed by a world-class training and development program.
• A keen and curious listener who joins trainings with the intent to understand, implement, and develop high-level communication skills.
• Shows strong attention to detail, firm conflict resolution, problem-solving, and decision-making skills, along with the ability to adapt to a fast-paced setting.
• Desires a healthy competitive environment that celebrates personal success, colleagues' success, and department/organizational success.
• Creates, nurtures and maintains productive, positive relationships through strong communication and interpersonal skills.
• Demonstrates a solid ability to manage one's own time and prioritize tasks when given clearly defined goals and objectives.

What You Bring

• Bachelor's degree required.
• Sales experience is helpful but not required.
• Demonstrated competencies in face-to-face presentations and event selling.
• Proficiency with Microsoft Office, Outlook, and related software skills.
• Strong time management and organizational skills.
• Excellent verbal and written communication skills, exuding a high level of energy and enthusiasm.
• The availability to attend required games and events as an essential function of the position.

Travel Requirements

May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

Pay and benefits

SALARY RANGE $16.50/hr - $20/hr, plus commission eligibility

Work Environment

Works primarily in an office environment but is expected to attend all Brooklyn Nets games, select NY Liberty games and Barclays Center events, and other events such as select Nets Level Membership events on evenings, weekends and holidays.