IT Systems Administrator, Manufacturing

About the role

SpaceX is looking for a highly skilled and knowledgeable IT Systems Administrator to support the networking, compute administration, and application support needs of our rocket manufacturing factories. This role will be pivotal to the enablement of sustained launch cadence, directly supporting our goals of making humanity a multiplanetary species. You must be comfortable working on life-safety and mission-critical systems with a sense of urgency appropriate to the responsibilities while maintaining attention to detail and operational excellence.

Responsibilities

• Augment and deploy new IT infrastructure, including networking, server, and desktop hardware directly supporting mission-critical networks in our rocket manufacturing factories.
• Perform periodic systems upgrades and patches in between critical operations, sometimes on weekends and evenings.
• Monitor IT services and respond aggressively to incidents to maintain systems performance.
• Collaborate with cross-functional teams to proactively identify and resolve potential technical issues with systems deployments.
• Author and maintain documentation for IT systems, from systems overview documents and design drawings to procedures.
• Leverage automation tools and contribute to IT systems engineering efforts.
• Ensure that systems are configured and maintained in compliance with industry and cybersecurity standards (e.g. ITAR, ISO, NIST).

Basic Qualifications

• High school diploma or equivalency certificate.
• 3+ years of experience in IT systems administration in manufacturing/factory environments.
• Hands-on experience with Linux or Windows server administration.
• Hands-on experience with enterprise network administration and deployment.
• Experience troubleshooting network connectivity to manufacturing equipment.

Preferred Skills and Experience

• Experience troubleshooting hardware issues and replacing hardware on rackmount servers.
• Working knowledge of network protocols (TCP/IP, DNS, DHCP, SNMP, NTP, PTP etc), firewalls administration and cybersecurity technologies.
• Familiarity with Active Directory and multi-platform authentication/identification environments.
• Experience with virtualization platforms and tools.
• Understanding of Layer 1 configuration best practices and multiplexing technologies.
• Working knowledge, including the ability to setup, configure, upgrade, manage, and troubleshoot, Windows-based systems and services (i.e. SCCM, Active Directory).
• Exposure to real-time systems and industrial telemetry networks.
• Experience with configuration management, provisioning, infrastructure as code, and other DevOps concepts and tools.
• Excellent communications skills with the ability to communicate with internal/external customers, vendors, management etc. in both formal and informal situations.
• Confidence to challenge the status quo and drive continuous improvement of manufacturing IT systems, networks, and processes.

Additional Requirements

• Willingness to participate in an after-hours on-call rotation and work extended hours or weekends as necessary.
• Willingness to travel (up to 20%, including flying to other sites worldwide) and potential time at sea supporting marine systems.
• Ability to lift 30 lbs.
• Ability to work at heights.
• Ability to drive (active valid driver's license).

Itar Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.